To obtain employment with a company that promotes quality products and provides me with opportunities to meet and exceed assigned goals.
Esurance, Mesa AZ
March 2015-September 2019
Made outbound customer calls to promote and sell a product or service. Create, maintain and update database of customers with complete information and emails. Assist and support sales, marketing or other departments in handling customer requests and needs.
E-Telecare, Phoenix AZ
April 2003 - March 2014
Greeting customers, responding to questions, improving engagement with merchandise and providing outstanding customer service.
Start High School, Toledo OH, Diploma
Typing skills: 65 words per minute
Responsive in a timely manner.
Empathy. Able to interact with someone who is frustrated or unhappy.
Patience. Well practiced to handle customers who might ask several questions, be unhappy or ask you to repeat instructions several times.
Paul Arriaga, 602-***-****, Previous Supervisor
Lenora Chambers, (248) 238- 7861, Previous Co-worker