Salesforce Data
Resume:
YaswanthReddy Vada
Salesforce Developer/Administrator
*****************@*****.***
Professional Summary
An accomplished professional with over 5 years of experience in the Salesforce.com CRM platform
Certified Salesforce Administrator/Developer with extensive experience and passionate Salesforce consultant with proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of project in SalesForce.com
Worked on various SFDC implementations covering Sales Cloud & Service Cloud
Executed development projects using Agile, Waterfall methodologies and offshore/onshore development models
Experience in working with Visualforce pages, Apex Classes
Worked on various salesforce.com standard objects like Accounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns, Reports and Dashboards.
Have in depth Knowledge and understanding of CRM business processes like Forecasting, Campaign Management, Lead Management, Order Management, Account Management, and Case Management.
Expertise in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Tasks and actions.
Extensive experience with the Salesforce.com development life cycle, application design patterns, integration patterns and deployment planning.
Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins.
In-depth experience in CRM business processes like Forecasting, Campaign Management, Lead Management, Pipeline Management, Order Management, Account Management, and Case Management.
Experience in data migration from ACT, Excel, MS outlook using Data Loader, Data Import Wizard, SFDC Data Export, Mass Delete, Informatica.
Experience in Creating page layouts, search layouts to organize fields, custom links, related lists and other components on a record detail.
Expertise in customizing standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Reports (Summary reports, tabular reports, Pie charts) and Dashboards and Report folders for different user profiles as per the requirements.
Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Picklist, Field Dependencies, Custom Formula, Approval Process, Sharing rules for automated alerts, field updates and Email generation.
Implemented Security and Sharing rules at Object Field and Record levels for different users in the organization.
Experience in bulk data migration and management using Import wizard, Data Loader
Experience in Salesforce.com Sandbox and Production environments and deployed the configuration from sandbox to production
Working with different aspects of Web Services (XML, WSDL, SOAP, REST).
Strong personal skills including focused listening, logical thinking and working in a team-oriented environment
Hands on experience working with HTML, XML, CSS and JavaScript .
EDUCATION
Master of Information Technology and Management, Concordia University St. Paul, MN
Computer Science Engineering, SRM University, TamilNadu, India
Certifications
Salesforce Certified Platform Developer 1
Salesforce Certified Administrator
Trailhead RANGER Badge
Technical Skills
SFDC Technologies
Apex Classes, Apex Trigger, Apex Scheduler, SOQL, SOSL, VisualForce (Pages, Components & Controllers), Apex Web Services, Salesforce CRM, Service Cloud, Sales Cloud, Lightning Application, CPQ.
Tools
Workflows and Approval, Custom Objects, Custom Setting, Label and Tabs, Roles, Security, Field updates, Reports & Dashboards, AppExchange package & Custom Application & Sandbox Data Loading
Force.com
Force.com Eclipse IDE plug-in, Apex Data Loader, Force.com migration tool, Force.com explorer
Languages
Apex, Java script, Java, HTML, XML, CSS, C, C++
Operating Systems
Windows, Unix, Mac
Database
MySQL, Oracle SQL, MS Access
Methodologies
SDLC, Agile
Professional Experience
Client: Sphere Solutions, Florida Jun 2020 to Current
Role: Salesforce Lightning consultant
Responsibilities:
Experienced using Salesforce Lightning UI. Created Lightning Apps combining Lightning Design System, Lightning App Builder, and Lightning Component features.
Upgraded some Apps from Salesforce Classic to Lightning Experience to develop a rich user interface and better interaction of pages.
Worked on the Salesforce1 Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile.
Leveraged APEX Controller to make a call for external requests to retrieve data from various APIs and displayed them on to the component.
Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions in Lightning Applications.
Minimized code in JavaScript Controllers by adding reusable functions in Helper Component. Updated the APEX Controller and Helper functions regularly making the Component Context-Aware as per business requirement.
Experience in APEX Programming by creating Custom Triggers and perform Asynchronous calls to implement the business logic as per the requirements.
Efficient in monitoring Apex asynchronous processing using future methods, batch apex, controlling processes with queueable apex, and scheduling jobs using apex scheduler.
Used SOQL and SOSL Queries within Governor limits for data fetching and manipulation needs of the application.
Experience in integrating external web systems with salesforce using REST and SOAP web services.
Experienced in improving application performance by reducing retrieval times using Org and session cache
Experienced in deployments of Apex and VF pages across DEV, Test, and Production instances.
Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Actions, Tasks and Events.
Excelled in working with various Salesforce.com Standard Objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Campaigns, Forecasts, Reports and Dashboards.
Created Custom Objects and outlined lookup and master-detail relationships and Junction objects to implement many-to-many relationships on objects and Roll-up Summary fields to aggregate data from child records on the parent. Modified data object relationships with the help of Schema Builder.
Effective work of Data Migration using Import/Export wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects.
Created workflow rules that defined related tasks, email alerts, and field updates. Automated workflows that make applications collaborate with Salesforce Chatter for the users in the company posting messages to groups and individuals.
Experienced in Customizing records with Approvals, Automating Business Processes with Process Builder, and Delayed actions with workflow by collecting data from users and operating on it.
Developed Reports, Dashboards, and Approvals to continuously monitor data quality and integrity. Expertise in Reporting, Customizing the Dashboard, and Scheduling Dashboard Refreshing.
Excellent understanding of Salesforce.com in terms of Organization hierarchy, Roles, Profiles, Users, object-level security, field-level security, record-level security, and sharing rules. Efficient in setting up restricted login hours and IP ranges on profiles and resetting the user passwords.
Experienced in all phases of the Software Development Life Cycle (SDLC), quality management systems, and project life cycle processes.
Client: Teccteam Software Solutions, Hyderabad Jan 2016 - May 2020
Role: Salesforce Consultant – Developer/Admin
Responsibilities:
Involved in the code and performance optimization.
Developed various Components and Visual Force Pages.
Maintained user roles, security, profiles, and workflow rules wherever necessary.
Worked with different Record types to setup for different Page layouts based on profiles.
Involved in setting up Profiles and assigning the Profiles to the Users.
Involved in setting up the Role Hierarchy and assigning the Users as per the role.
Created different profiles and setup the permissions based on the roles in the organization.
Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
Involved in developing Visual Force Pages and Apex coding with extensive use of Browser Technologies - JavaScript, JQuery, HTML & CSS.
Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
Designed various Webpages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
Created custom buttons and links on Account and Relationship Group object for generating auto Reports.
Created business processes, best practices, standards, templates and operating procedures to optimize IT project development.
Environment: Salesforce.com, Force.com Explorer, Apex Triggers, Visualforce Pages & Apex Controllers, Sales Cloud, Service Cloud, Cast Iron, Data Migration, Data Loader, Eclipse IDE, Custom Objects, Custom Tabs.
Client: Teccteam Software Solutions, AP Jul 2015 - Dec 2015
Role: Salesforce Consultant – Developer/Admin
Responsibilities:
Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirement
Analyzed and implemented the Security model (Object level, Field level and Record level) using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings
Customized tab worked with various standard objects like Accounts, Contacts, Leads and Opportunities.
Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
Involved in Salesforce.com Service Cloud development including Apex Class, Visualforce, Apex Triggers, JavaScript, Workflows and Approval Processes
Created the workflows / approval processes for automated Cases routing and Cases escalation
Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
Developed Visual force pages for building public websites using Force.com Sites where the applications can be reached to new, external audiences.
Built dynamic Visual Force Pages using advanced UI languages like CSS and JavaScript and used Static Resources when required.
Experience in generating PDF ‘s with Salesforce data using Visual Force Pages, created and used Email templates in HTML and Visual force.
Created APEX Classes and Triggers for implementing the Complex Business Logic that involves multiple objects and which cannot be performed using Workflow rules.
Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
Developed Assignment rules, Escalation rules to enable proper routing of cases to the case team members
Developed Workflow rules, Tasks, Emails and alerts to track customer related tasks and activities
Designed various types Email templates for auto response to customers.
Developed several custom reports to better to assist managers and report folders to provide report accessibility to appropriate personnel.
Participated in the training sessions provided by the Salesforce team and support end users.
Developed reports, dashboards, and processes to continuously monitor data quality and integrity
Onsite point of contact for salesforce for the inside sales team
Managed the database for the team's regions and performed basic administration, de-duping and cleanup procedures
Managed ongoing support request and administrative needs of users
Monitored team’s adoption rates and responded as needed providing them with training sessions, communication and documentation as needed.
Assisted users with report design and management. Work with Time Warner team to integrate online initiatives into the database.
Environment: Salesforce.com, Apex classes, Data Loader, Custom Object, Custom Tabs, Visual Force, Email Templates, Workflow rules.
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