Kelly Azucena Alcoreza.
****.************@*****.***
66190105
https://www.zumba.com/en-US/profile/kelly-pavlovic/1818484
Qualifications:
I have a good communication skills (English, Arabic),flexible in different working conditions, dependable worker, easily to work with, willing to learn and share ideas to the team, values team work and willing to be trained,Can work under pressure, patient and hardworking.
Work history:
Telephone Sales Representative (TSR)
FOCUS DIRECT INC.
March 1, 2011 until November 15, 2011
Inbound call center relationship management role.
Technical support assisting customer to trouble shoot computer online and to update there internet connection.
Staff Nurse
Jalu General Hospital
April 2012 until June 2015
Nursing care. Life support. Handle and assign in: Medical department, pediatric department, surgery department and ER.
Customer service representative (CSR)
CONVERGY’S
Sept.2016 until Dec. 2016
Inbound call center relationship management role.
Placing order online and taking payment.
Customer service representative/ Product support/billing
Sykes Asia, Inc.
Feb. 6,2017 until Feb. 8,2018
Inbound and outbound call center. YP (Yellow pages) account. Online advertising company. tech and product support to design customers advertising business online and books (print out). Bills inquiry and taking payments.
Fitness Instructor
Personal Trainer
Zumba Fitness instructor
Aroma Beauty Center
Al Shammal zone 79 Qatar
March 2018 until Present
Providing group basic and advance fitness classes
Promoting Zumba fitness program. Very Entertaining and exciting.
Teaching dance class basic.(hip-hop and modern)