OLAOSUN OLUWABUNMI DEBORAH
DATE OF BIRTH: April 17, 1991
PLACE OF BIRTH: Oyo
STATE OF ORIGIN: Oyo State
MARITAL STATUS: Single
DISCIPLINE: B.A. (Ed) Social Studies
Desire to work diligently, efficiently and conscientiously in an environment where my knowledge and acquired skills will bring development through the utilization of all available resources especially in any organization, without much supervision.
EDUCATIONAL INSTITUTIONS ATTENDED WITH DATES
Tertiary Institution: Ekiti State University, Ado-Ekiti, Ekiti State. 2009-2014
B.Ed. (Social Studies)
Secondary School: Aatan Baptist Comprehensive High. School, Koso, Oyo 2001- 2007
West African National Examination Council (WAEC)
National Examination Council (NECO) 2015
Primary Education: Peace Nursery and Primary School, Araromi Oyo. 1994-2001
Primary School Living Certificate
EMPLOYMENTS WITH DATES
MTN online Customer Care Representative ISONBPO process (inbound)
2nd floor, Kingsway building, Dugbe, Ibadan
Customer Care Representative. 2015 – May 2018
•Answered daily calls from customers in a high-volume call center regarding service problems, product order progress and other concerns.
Credit Assist Microfinance Bank (Sango, Ibadan)
Relationship Officer Business Banking Group. November 2018 – March 2019
• Marketing of the Bank’s Finance products to suit businesses
• Deposit sourcing, mobilization and growth
• Identification and service maintenance of the Businesses/retail markets
• Meticulously looking into the businesses of customers and giving advice that will take their businesses to
the next level
• Discovering peculiar needs of customers and advising the bank to design products to meet their needs.
Team Leader March - May 2019
Lead and assist the marketing team in selling products, plan, arrange, and coordinate marketing and advertising campaigns
Prepare and manage marketing and advertising budget, develop and implement marketing strategies in line with company's mission.
Branch Manager May 2019 till date
Prepares financial statements and analysis for branch
Manages and supervises department employees, responsible for day-to-day supervision and leadership
Maintains and oversees all banking procedures and processes
Overseeing approvals of loans, lines of credit, and other fiscal plans
CERTIFICATES WITH DATES
MTN How May I Help You (Customer Service Certification) 2015
National Youths Service Corps 2015
-Software: Proficiency in the use of Microsoft office Suite and accompanying tools. Proficiency in the use of Corel Draw graphic design tool.
-Management and Administration
-Teaching, tutoring and presentations
-Customer Care Representative Skills
-Strong listening and communication skill
a.Creative, target driven and solutions oriented.
b.Good interpersonal skills and ability to work effectively with teams
c.Integrity and tact
d.Tenacity and resilience
e.Good oral and communication skill.
INTEREST AND HOBBIES
•Public Speaking and Debates.
•Sporting activities which include Football, Basketball and Volleyball.
•Singing, Reading, Footballing, Travelling
Dr. Kehinde Thomas Ph.d
Agricultural Extension and Rural Development
University of Ibadan, Ibadan
Pastor Ige Iwaloye
Redeemed Christian Church of God
Kings delight Parish, Onile Aro,
No 21, Akodu Junction, Ariyibi, Apete, Ibadan