Roberta Swengel
Hickory NC 28601
828-***-**** ***********@***.*** 828-***-****
(Accounts Payable) Von Drehle Corporation, Hickory, NC (June 2014 – January 2020) – Syspro and Avidxchange software
Sort incoming mail and upload email invoices (approx 100 invoices per day)
Code and key daily invoices for 6 manufacturing plants nationwide (approx 185 invoices per day).
Process all transportation invoices for 6 manufacturing plants (approx 450 transactions
per week.
Process weekly expense reports.
File invoices on a timely basis in order to process weekly check run
Process weekly check run (approx 175 checks involving around 300 invoices)
Reconcile bank accounts for manufacturing facilities.
Weekly filing of all invoices involved in weekly check run
Process all expenses using Rydoo software.
Answer vendor requests.
(Business Manager) CCI Printing & Graphic Solutions, Inc., Columbia, MD (Nov 2010 - Aug 2013) - Quickbooks software
Accounts Payable - Handled all aspects of AP from coding to data entry to check run as well as handled vendor inquiries.
Accounts Receivable - Handled all aspects of AR from proof of deliveries to recording
customer payments to processing customer credit card payments to
collections as well as handled customer inquiries.
Payroll - Recorded hours worked and time off, deductions, commissions and paid payroll
taxes. Processed 1099's as well as W-2's.
Invoicing - Created approximately 50 invoices per day based on customer billing requirements.
Banking - Created daily bank deposits and processed monthly bank reconciliations on multiple bank accounts.
Administrative - Prepared correspondence to customers, vendors and government agencies to solve issues.
Customer Service - Provided Customer service via phone and email.
Human Resources - Organized and presented benefit orientation for new hires and annual
enrollments for regular employees.
General - Answered phones, trained employees on software, ordered shipping as well as office supplies, scheduled meetings, general housekeeping and organization of office.
828-***-**** Roberta Swengel 828-***-****
(Accounting/Office Manager) Mank Inc, (dba Pop-A-Lock), Columbia, MD (May 2008 - May 2010) - Quickbooks software for MD and DE locations
Cash Handling - Cashed out approx 20 service technicians twice a week. (Data entry of the technicians service calls and the balancing of these calls.) Payroll - Processed office staff payroll as well as paid commissions to service techs based on service calls completed.
General - Resolved disputes/complaints generated from customers. Updated service
technicians handbooks on how to complete proper procedures in the field
Accounts Payable - Handled all aspects of AP from coding to data entry to check run as well as handled vendor/insurance company inquiries.
Accounts Receivable - Recorded payments received from insurance companies. Processed customer credit card payments as well as handled customer inquiries.
Invoicing - Billed insurance companies daily for service calls completed
Banking - Created daily bank deposits and reconciled bank accounts.
Customer Service - Provided customer service to the general public as well as multiple
insurance companies.
(Accounting Manager) Infotech Associates, Inc., Beltsville, MD (March 2003 - May 2008) -
Quickbooks Software
Invoicing - Billed daily for IT purchases based on government purchase orders.
Accounts Payable - Data entered all invoices and created weekly check run. Answered vendor inquiries.
Accounts Receivable - Credited all customer payments. Collected all outstanding balances. Answered customer and government agency inquiries.
Shipping - Utilized UPS Worldship and prepared all outgoing customer shipments.
Banking - Created daily bank deposits and reconciled bank accounts.
Customer Service - Provided customer service to the general public as well as multiple
government agencies.
Payroll - processed company payroll.
Accountant - Was able to process AP and AR as well as payroll for several clients for our
company accountant that shared office space with us.
Selected Accomplishments:
Handled all aspects of running my own daycare business from tax records to financial statements.
Was Task Leader for installing and maintaining a new Order Entry and Invoicing System.
Oversaw day-to-day operations of companies when owners were unavailable.
Formulated new concepts and procedures to help to expand company productivity for multiple companies
Previous Experience includes:
Benefits Administrator Payroll Specialist Accounting Assistant
Computer Operator - Taxes Microsoft Office/Word/Excel/Outlook Quickbooks
Ceridian E-Quantum Quicken ADP