Store Manager

Johana Almaguer

**** * ********** ****, ******, TX 75206 ******.*********@*****.*** C: 214-***-**** SKILLS SUMMARY

A highly resourceful, quick learner, organized, with high attention to detail manager. Possessing experience in project management, leadership, and in employee onboarding and offboarding. I am results-driven, detail-oriented, versatile but my true passion is developing people and showing them their full potential of personal and professional growth. My areas of expertise include organizational management, recruiting/hiring, training and development, quality control, and data management. I am bi-lingual (fluent in Spanish). Eager to find a challenging position with a company where I can showcase my current skills and continue to develop in a corporate setting.

WORK HISTORY

Supercuts- Dallas, TX, Nov 2019- Present

Senior Manager

Responsible for managing two locations in the Dallas area. Responsible for hiring and onboarding new employees. Developed business plans to achieve growth of business according to how individual locations were trending in the last quarter. I am active full time in the locations to ensure implementation of the set plan. I constantly strategize on the professional development of all staff members in order to have the most efficient team.

Christina Campbell & Co. - Dallas Tx, December 2018- Present Social Media Manager

Responsible for managing 30+ social media accounts in addition to two Instagram accounts. I develop creative content, posting strategies for Dallas and Houston markets to drive customers into stores. I also monitored reviews and comments on accounts.

Supercuts- Dallas, TX, April 2015 - Nov 2019

Manager

Responsible for meeting revenue goals and regulating expenses. Used company software to facilitate goal setting and data tracking. In charge of interviewing, hiring and training new employees in store processes. I constantly focused on task delegation, quality control as well as conducted monthly and quarterly performance reviews using data gathered through company software. I grew the store revenue beyond 3% minimum growth yearly and maintained the highest growth in revenue in our franchise. Christina Campbell & Co. - Dallas, TX, October 2018-Nov 2019 Technical Trainer

Responsible for preparing new hires in being fluent in all aspects of company procedures of operation. Developed an instructional plan that facilitated the learning and ensured expectations are met from the employee’s first day.

EDUCATION

Bachelor of Arts in Communication

University of Texas at Arlington- Arlington, TX