Food Service Data Entry

Krista Price

**** ********, ******, ** *****

M 214-***-****

**********@*****.***

Summary Extensive experience in several industries including food service, behavioral health, HVAC, and healthcare. Exceptional customer service and experience skills. Proficient and expeditious conflict/resolution skills to ensure satisfactory consumer experience. Strong communication and listening skills, including unbeatable phone etiquette. Dynamic patron interaction allowing guests to feel their business is valued and personal. Develop rapport and relationships with “regulars” in an attempt to promote repeat and referral business. Experience with data entry and Microsoft Office.

Experience

Patient Coordinator, Longhorn Imaging Center, Austin, TX - December 2019- March 2020 (Lay Off Due To COVID-19)

Maintained schedule and ensured that it stayed completely booked; utilized and mastered medical scheduling software; interacting with patients in a professional and friendly manner; checking numerous patients in and out at once; responsible for answering the phones and making outbound calls to help the patient accordingly; discussing patient’s insurance breakdown and estimated balance with them.

Permits Specialist, A#1 Air, Dallas, TX – May 2019- December 2019

Pulled permits for the largest HVAC company in the DFW area. Pulled reports daily; genuinely and proficiently described the permitting process to our customers; data entry; problem solving in a timely manner. Pulling daily reports from our database to determine what needs to be done for the day; answering incoming phone calls directly and from the call center pertaining to the department; determining whether or not permits need to be pulled based on the scope of work being performed; co-managed the department with the Logistics Operations Manager for the company; handled everything "A-Z" for the permitting process for HVAC work, plumbing work, and electrical work.

Behavioral Health Tech, Casa Colina Treatment; Palmer, TX – Feb 2017- June 2018

Ensured clients attended programming in a timely manner; implemented rules and consequences as necessary; established rapport with client’s parents; answered occasional admissions phone calls; responsible for the bookkeeping of client spending accounts and petty cash.

Barista/Front Lead, The Gem; Dallas, Texas – May 2016- Feb 2017

Ensured a fun and upbeat atmosphere; conveyed knowledge about products effectively to guests in a helpful manner; prepared and produced items quickly and efficiently; retained knowledge of guests names and favorite purchase items.

Education

San Marcos Baptist Academy – High School Diploma, May 2013

Collin College — Pursuing Associates of Arts Degree (26 total credits)

Austin Community College – Pursuing Associated of Arts Degree