B.S. (Electronics), MBA
Director of Customer Acceptance & Software QA professional with MBA and 15+ years of experience in cloud and enterprise products. Good understanding of DevOps processes for applications deployed in AWS, including: cloud architecture, engineering & development, QA, CI/CD and operations. Successfully delivered multiple product releases in startup and large organization through leadership, collaboration with cross functional teams with a strong emphasis on software Quality and Customer First initiatives. Qualification Highlights
CI/CD, Agile/SCRUM, Software QA Customer Solution Deployments.
Leadership and Mentoring (SMART Goals) SQA for enterprise & SaaS products.
Excellent analytical, communication & problem-solving skills
New Product Introduction (Emerging Products) experience in startups and large organization.
Strive for Excellence, Results Oriented & Customer First Attitude Professional Experience
Pavilion Inc: Director – Customer Acceptance/SQA May 19 – present Responsibilities:
Leading a global team of Customer Success & QA teams with Customer First as the company objective.
Strategic and Tactical implementation of Support Processes.
Quality best practices with total customer focus by defining & executing various test strategies: Functional, System Integration, Scale, Performance, Customer Life Cycle use cases.
Lifecycle management for PoC, customer deployment and support. Accomplishments:
Deployment of Pavilion storage system for multiple customers in 2019/2020 which helped in generating $10+ million.
Managing Amazon AWS environment for Call Home Support Infrastructure for customers and engineering systems.
Improved product quality by focused software testing and increasing test coverage (35%).
Deployed one of the largest (100+) GPFS cluster and Pavilion’s NVMeoF storage system for federal government.
Deployed solutions such as VMware ESXi 7.0 with RDMA, Windows RDMA/TCP Driver with Pavilion’s NVMeOF storage system.
HGST Inc: Principal QA Engineer Oct 16 – Aug 18
Responsibilities & Accomplishments:
Define and execute functional & scalability test strategy for Active Scale Object Storage & Amazon AWS based Cloud Analytics Application for Active Scale. Pernixdata Inc: Sr. Engineering QA Manager Oct 14 – Jul 16 Responsibilities:
Define, plan, implement, and execute System Test/DevOps strategies for Pernix Cloud Application/Enterprise product.
B.S. (Electronics), MBA
Direct all product and platform integration testing activities including CI/CD with Git, Jenkins, Python based Test Framework for functional and system level regression tests for Pernix FVP enterprise product.
Collaborated with Engineering, Product Management, Customer Support teams/leaders to improve on product deployment, support lifecycle and incorporate technical feedbacks in software QA strategies.
Hiring, training and mentoring remote team in India to meet business objectives. Accomplishments:
Deliver BU goals by hiring, training team in India & successfully delivered FVP 2.5, 3.x, Architect 1.0 release including multiple hotfixes/patches.
Created end to end Customer Workflows and increased system test coverage for FVP 2.x/3.x versions across multiple FC/iSCSI/NAS storage systems and performance regression by approximately 40% on multiple ESXi platforms.
HP 3PAR: Engineering QA Manager Sep 06 – Oct 14
Implement Quality best practices with total customer focus; System Verification, Integration testing of HP 3PAR Storage management application supporting multiple storage features.
Management of team infrastructure resources, forecasting, planning, budgeting activities for R&D projects and engineering resources during the fiscal year.
Leadership, mentoring and career development of team members. Accomplishments:
Successfully delivered multiple product releases from inception to GA release using SDLC process for HP-3PAR Storage Management application and Solutions products such as Recovery Manager for SQL and Exchange, VMware VASA 1.x/2.x, SRA/SRM 4.x/5.x Certification.
Customer POC/Project qualification for various storage systems, OS/Application combinations leading to sales order worth approximately $55 million. Technical Skills
Storage: HP 3PAR 7000/10K, Active Scale Object Storage, Pavilion Storage. WebApps: HP 3PAR Storage Management, Pernix Insight - AWS, ActiveScale Analytics - AWS. Cloud Computing: Amazon AWS with EC2 instance running Ngnix, Node.Js, VPC, Route53 DNS, Elastic Load Balancer, Elastic Bean Stalk, Elastic Block Storage, Scaling Groups. Management Tools
– CloudWatch, CloudFormation, AWS CLI. Familiar with GCP & Azure. Big Data/Databases: Hadoop with HDFS, MapReduce, YARN and Hive. MS SQL Server, MySQL, Mongo DB
Automation Infrastructure: Python based framework with IO tools such as FIO, VDBench, IOMeter. CI/CD Tools: GIT, Python test framework, Bugzilla, Jira, Confluence. Virtualization/OS/Infra: VMware ESXi 5.x/6.x, VirtualBox Windows 2008 R2, 2012 R2, Ubuntu, RHEL, HP/Cisco/Dell Network & Brocade/Cisco FC switches. SQA Lab Infrastructure Management at HP-3PAR, Pernixdata, Pavilion