Sales Representative
Resume:
BRIAN HUMPHREY
Jacksonville, NC 28540
Skills Summary
Active listening
Communication
Computer skills
Customer service
Interpersonal skills
Leadership
Management skills
Problem-solving
Time managementqq
Transferable skills
Education
Degree / Date of Graduation
Southwest High- 2007 Diploma
St Andrews University- 2007-2011 Association’s Degree Arts
Experience
Large Format Sales Representative
Adams Beverages of NC, LLC - Wilmington, NC
January 2019 to Present
Stay current and comply with ABC and industry regulations
Place product orders and communicate with Delivery Drivers and Merchandisers concerning any special instructions, account issues, or displays.
Analyze, forecast and plan for account sales activity impacted by special events, advertising, holidays, price promotions, weather, etc.
Recommend product sales improvement techniques to customers through merchandising, displays, promotions, and advertising.
Ensure pricing and POS is current and accurate; ensure product, coolers, and back stock are all kept neat and clean.
Maximize opportunities by communicating pricing promotions and new products.
Rotate products and ensure that there is no out-of-code product in account.
Resolve customer complaints regarding products or service; escalate customer issues to a supervisor or manager as needed.
Achieve monthly sales goals and maintain knowledge of performance using tools and technology to stay abreast of current account sales.
Stay abreast of industry and company information through communication resources such as flyers, bulletin boards, reading materials, sales meetings, Intranet, and route accounting systems.
Responsible for assigned company vehicle (maintenance, cleanliness, etc.) assigned company equipment, and invoice payments accepted from customers.
Comply with all internal policies/procedures, supplier requirements/agreements, laws, and regulations.
Works in a safe manner using PPE, applying safe driving techniques, and lifting properly at all times.
Wastewater Treatment Plant Operator
Town of Surf City - Surf City, NC
April 2015 to January 2019
Add chemicals, such as ammonia or chlorine, to disinfect water or other liquids.
Inspect equipment on a regular basis and input into spreadsheet.
Monitor operating conditions, meters, and gauges in daily log on SCADA system.
Hourly check spray field an watch dog for proper process water being sent out.
Collect and test water and sewage samples daily for send outs(SBR plant with UV)
Record meter and gauge readings and operational data daily.
Operate equipment to purify and clarify water or to process or dispose of sewage.
Clean and maintain equipment, tanks, filter beds, and other work areas.
Follow U.S. Environmental Protection Agency regulations of North Carolina.
Ensure safety standards are met and kept up with in continuous training.
Drive tractors, dump truck, vac truck, gators, and other equipment to and from job site to ensure plant is up kept.
Continuing education on site with other operators.
Team Leader
COASTAL BEVERAGE - Pollocksville, NC
August 2011 to April 2015
• Coaches salesman and structures sales processes both on and off-premise.
• Trains new employees in all areas of sales representation including but not limited to: Brand/Supplier profiles, call frequency management, product code dating and management, space management.
• Trains new merchandisers in proper merchandising skills and practices.
• Evaluate employee performance, and recommend promotions, transfers and disciplinary action within sales team.
• Oversee and assist in selling beverages to customers and ensure the accurate and timely merchandising of all products.
• Achieve company sales goals
• Evaluate account standards in our market.
• Maintain relationships with all market accounts.
• Manage the execution of special events, especially by ensuring sales team support at events.
• Resolve customer complaints regarding sales and service.
• Stay up-to-date on new products and the changing needs of the market.
• Act as relief Account Supervisor for vacation and personal day absences.
Awards and Acknowledgements
Full Ride Men’s Soccer Scholarship/ St. Andrews University
Silver Certificate Job Readiness Award- Coastal Carolina Community College
NC Water Pollution Control System Operators Certification Commission WW1 # 1007175
WW Operator 1 Schooling NCDEQ / Little Washington
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