Office Administrator
Resume:
KANCHAN SAMRIT
******.*********@*****.***
SUMMARY OF SKILLS:
3+ years’ work experience as an Office Administrator.
Hands on experience on Field Glass resource management application with SAP for onboarding new resources and extending or rehiring existing resources.
Invoice management for customer using Cortex application.
Technologically savvy with competency using MS word, Excel, PowerPoint, Outlook & Access.
Extensive organizational and time management skills- skilled at handling multiple tasks and projects simultaneously with accuracy and keen attention to detail in order to meet deadlines.
Positive and professional image, flexible, adaptive, team player, with the ability to work well with wide variety of people, to understand their needs and maintain confidentiality.
JOB DUTIES & RESPONSIBILITY:
Preparation and maintenance of client documentation
Administration of client accounts, Provided telephone quotes
Professional interaction & servicing of clients as required
Responding to general client inquiries, Primary problem solving
Provided assistance with marketing initiatives, reception, file maintenance, photocopying, document/presentation preparation
Ensure compliance regulations are adhered ensuring efficient delivery of high quality and cost effective service
Responsible for other duties as required
Liaison with various back office departments for execution of client requests and problem solving and other branch duties as assigned
EDUCATION:
Bachelor’s Degree in Electronics and Communication Engineering 2009-2012
-Evaluated and advocated by Word Education Services (WES) Canada
-WES Certified- Equivalent to Canadian graduate study in Engineering
Diploma Certificate in Electronics and Communication Engineering 2006-2009 - Government Polytechnic College, India
WORK EXPERIENCE:
Office Administrator
Amar Informatics, PVT LTD, India 2012- 2014
Ascertained and manage the resource management application tool like field glass.
Extensive experienced to update database with confidential and relevant information.
Processed the payroll account for all employees.
Improved office efficiency and customer service by overhauling & maintaining new filing system, with over 200 files.
Launched a company-wide by taking training platform that led to increase efficiency for all departments by 25% on average.
Established a personalized approach to our customers to accomplish their requirements.
Contract Instructor (Part Time) 2010-2012
Established an extracurricular book club and story books that resulted more students joining and reading an average of 20 books a year.
Created new activities for students to increase personality development.
Created Invoices to the student’s parents for tuition fees.
Volunteer Work and Homemaker 2015-2019
Active member & volunteered for Calgary Marathi Association (CMA) a non-profit organization.
Provided a wide variety of services beyond social and cultural activities.
Supported relief through community service and by arranging various charitable and
Educational activities.
Advised family in private home on nutrition, cleanliness and household utilities.
Managed household finances to include all expenditures including repair, major purchases and upkeep.
Assured on time payments of utilities, rent, on-going bills.
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