KAYLA MARSH
** ******** *** ***** *** 902-***-****
*****.*****@*******.***
SUMMARY
Demonstrates excellent customer service skills. Excellent attendance and work record
Works well with others and individually. Good working knowledge of computers
Reliable and dependable transportation. Ability to work in a fast paced environment.
EXPERIENCE
MacGillivray Guest Home Sydney, NS
Continuing Care Assistant August 2019 – Present & November 2018 - February 2019
· Assisting residents of the care facility with activities of daily living such as personal care.
· Ensuring the environment was kept clean and safe for residents living in the facility.
· Assisting at meal times by feeding and passing out meals.
City Homemakers Sydney, NS
Continuing Care Assistant May 2019 – July 2019
-Assisting clients with personal care
-Providing respite for families
-Working together with coworkers to provide quality care.
Concentrix Glace Bay, NS
Representative of Humana March 2019 – April 2019
· Helping clients who call in with various concerns including placing orders for medication, requesting new prescriptions for clients, and updating their file.
· Establish and maintain a good rapport with clients.
· Promoting different benefits of the company.
Miners Memorial Manor Sydney Mines, NS
Continuing Care Assistant June 2018 - October 2018
· Assisting residents of the care facility with activities of daily living such as personal care.
· Ensuring the environment was kept clean and safe for residents living in the facility.
· Assisting at meal times by feeding and passing out meals.
Servicom Sydney, NS
Representative of OnStar May 2017 – Apr 2018
· Calling clients to up sell OnStar services
· Present and promote and sell services using solid arguments
· Performed cost benefits and needs analysis to potential customer to meet their needs
· Establish, develop and maintain a positive business and customer relations
EDUCATION
NSCC Marconi Campus Sydney, NS
Continuing Care Assistant 2018
Memorial Composite High School Sydney Mines, NS
Grade 12 2016
TRAINING
· WHMIS
· OH&S
· First Aid/CPR
· Food Handlers Course
COMMUNITY
· Volunteer Northside Community Guest Home
· Campaigning for Elections Canada
· Volunteer Sydney SPCA