Customer Sales

NIVESHIKA.C

*/*** *.* ******

Ammampalayam (P.O), Attur (T.K) Ph No: 944-***-****

Salem: 636141

Email: *****************@*****.***

Career Objective:

To obtain a position where I can maximize my contribution by utilizing my skills and offer growth-oriented environment.

Work Experience:

Key Account Representative at Blue Stream Professional Services (Bangalore) from Jan 2019 to Dec 2019

Roles and Responsibilities:

Microsoft Dynamic Navision is the tool used.

Working in a order management process and reporting to team lead.

Creation of Customer purchase orders and Customer sales orders.

Creation of Vendor purchase orders.

Creation of Invoice number.

Uploading Invoiced to Nokia AP portal, Oracle I supplier portal and Samsung portals.

Cancellation of PO’s

Contacting Vendors to Expedites the orders.

Creation of CRM cases.

Working on CRM cases for shortage shipment, overage shipment, wrong product shipment and overnight shipment.

Rerouting the shipments

Giving RMA’s.

Interaction with clients/customers to full fill their needs through emails and calls. Achievements:

Received Extra Miller Award from Blue Stream Professional Services PVT LTD in August 2019.

Processed more than 1000 invoices, customer PO and more than 200 Vendor PO’s.

Technical Skills:

Application: MS Office tools. (Excel, Word, PowerPoint & outlook)

Tools: Microsoft Dynamic Navision tool, CRM tool, Bluedge and Oracle I supplier. Educational Qualification:

Qualification Institute/University Year of Passing Percentage / CGPA MBA

(HR and Operations)

Knowledge Business School,

Salem.

2019

8.00

BE

(Printing technology)

Avinashilingam University,

Coimbatore.

2017

73%

HSC

Saraswathi Matric Higher

Secondary School, Attur.

2013

74%

SSLC

Saraswathi Matric Higher

Secondary School, Attur.

2011

86%

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