Stalin Jebakumar Jebamony

Senior Siebel Administrator

505-***-****

Resume Highlights

Over 13+ years of IT professional experience in all aspects of Siebel Administration / Architect for various industries like Call Center, Financial Services, Pharma, Hospitality, Service and Public sectors.

Strong work experience in Siebel Infrastructure maintenance, Server Hardware, Software requirement analysis. Experience in Siebel Physical architecture design and Data Model

Excellent Knowledge of Siebel eRoadMap Methodology and Siebel’s eBusiness architecture

Executed full life cycle Siebel Implementations\ Siebel Upgrade projects across Siebel Call Center, Financial Services, Pharma and Public sectors.

Worked on successful Siebel upgrades from 6 to 7, 7.x to 8.x, IP 13 to IP 14, IP 15, IP 16, IP 18, IP 19, IP 20.1 Siebel upgrades projects for various clients.

Excellent business analysis skills using Siebel specific methodologies including Use Case techniques, business process flows and technical design.

Expert knowledge in Data Modeling and data Normalization techniques.

Experience in Open UI, LDAP, ADSI, Performance Tuning, SSL

Expertise in Siebel EAI, Siebel EIM, Siebel Administration,ADM, Siebel Upgrade

Well versed in integrating third party systems with Siebel using web services and a variety of other integration technologies and protocols.

Excellent team player with good oral and written communication skills.

Installation experience of Siebel, OBIEE 11g, 12c, OBIA, BIP, Weblogic, Webcenter, Oracle Fusion Middleware, Content Management, Oracle Database and Oracle Client.

Experience with IIS, OHS web services, ODQ / EDQ / IIR / DQM Installation.

Experience in monitoring tools with Inrule, REUI, Foglight and UPT (IP2016)

Experience with SQL and PL/SQL programming for creating Functions, Procedures and Packages

Experience in Inrule installation and configuration.

Exposer in Azure cloud environment

Exposer and working with network team for to port and vulnerability fix

Key Engagements

Over 13+ years of hands on experience implementing enterprise CRM software at various clients.

Played a key role in successful Siebel implementations, Upgrades, Administration and maintenance projects for various client s in USA through Birla Soft and Speridian Technologies.

Key strengths are Siebel Architecture, Siebel Upgrades, Administrations, Siebel Tools, Scripting, Integration, Siebel Data Model, RDBMS.

Worked for Speridian Technologies as a Siebel Tech Lead for the period 2008 to 2017 in Albuquerque, NM.

Education and Certifications

Masters in Computer Applications

Bharathiyar University, Coimbatore, TamilNadu, India.

Siebel 7.x

Extensive Siebel Bootcamp & CRM 101 training completed at Speridian Technologies (P) Ltd

Shaping the Future Forum 2006 – learning sessions on Siebel

Accenture

Human Resources Concepts

Brain bench

Most Valuable Employee Award - 2008

Speridian Technologies LLC, Albuquerque, NM

Agile Scrum Master Training

Birlasoft

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