Manager Account

Samantha Stanley

Coppell, TX ***** 682-***-**** *************@*****.*** linkedin.com/in/samantha-stanley-67314a151/

PROFESSIONAL SUMMARY

Self-motivated, positive, energetic, dedicated team player that displays longevity in the workplace. Knowledge of accounting functions related to purchasing, invoicing, and posting of payments. Excellent communication skills, both verbal and written, with the ability to maintain effective organization and interpersonal skills. Displays substantial customer service skills, superb attention to detail, a problem solver with established time management skills and proven ability to multi-task. Ability to follow through on work expeditiously with minimal supervision, in a fast-paced environment while being proactive, exercising good judgment, and prioritizing conflicting needs, often with deadline pressures. Proven capability to handle confidential information with discretion, be agile and adaptable to various competing demands, and demonstrate the highest level of customer/client service and response

SKILLS

Access and other database applications Proficient in Microsoft Office 365 Proven Customer Service abilities

Fishbowl and other inventory management software Quickbooks Proprietary shipment carrier software

WORK EXPERIENCE

Skyline Cabinetry 2019 - Present

Account Manager

Wholesale Account Support:

oAccount manager for multitude of professionals within the wholesale cabinetry industry to include contractors, property management firms for multifamily units, and cabinetry designers

oProvided nationwide account management support for over 30 accounts, accounting for over $100K of gross revenue monthly. Managed details of product promotion execution by manipulation of ship lists, deadline accountability, and account support

oHandled the entire sales process from for sale/after sale concerns to issues and warranty replacements

oTasked with managing orders and inquiries as the sole online account manager

oPrimarily maintain Skyline’s high volume client account portfolios

Customer Service Manager:

oCustomer relation manager to independent salespersons and businesses that carry company products

Shipping Coordinator:

oHandle product delivery for large projects and coordinate shipments via different LTL carries, including FedEx, UPS, and 3rd party shipping companies

oPrepare shipments using the carrier’s software or website to create labels and BOLs

Leadership & Collaboration Skills:

oCollaborative team player with proven ability to drive change in an effective and participative manner

Link Outdoor 2018 - 2019

Account Manager

Account Management:

oRegional account manager for professionals within the design industry to include interior designers, architects, and purchasing agents

Customer Service Manager:

oSuccessfully managed companies for sales and after the sale concerns and issues

oRepresentative for showrooms that carry company products

Shipping/Delivery Coordinator:

oManaged product delivery for large contract and hospitality projects

oNegotiate pricing and delivery of goods by client deadlines shipments via different carriers, including Fed-Ex, UPS, and 3rd party shipping companies

Purchase management:

oCoordinate purchasing with our distributors

Accounting Responsibilities:

oManaged accounts receivables and invoicing for all of my clients

Inventory Management:

oEnsured company inventory is accurate and submitted purchase orders to our manufacturers for supply management

Joseph Noble Textiles 2010 - 2017

Account Manager

Account Management:

oRegional account Regional account manager for professionals within the design industry, which included interior designers, architects, and purchasing agents/companies for sales and after the sale concerns and issues

oCustomer service manager to representative showrooms that carry company products

oHandles product delivery for large contract and hospitality projects

oCoordinated purchasing with our manufacturers as well as negotiated pricing and delivery of goods by client deadlines

oResponsibilities include accounts receivables and invoicing

David Sutherland Inc. 2016 – 2010

Account Manager

Account Management:

oAccount manager and sales support for professionals within the design industry, which included interior designers, architects, and purchasing agents/companies for sales and after the sale concerns and issues

oCoordinated with operations department product ordering with mills for large/special orders

o

Customer Service Manager:

oService and support was also provided for the company showrooms and representative showrooms that carried company products

Shipping Coordinator:

oHandled product delivery for large contract and hospitality projects

Administrative Support:

oProvided administrative duties for three PLC lines

Accounting Responsibilities:

oaccounts receivables and invoicing

EDUCATION

Tarrant County Community College 1999 - 2001

VOLUNTEER WORK

Angel’s Fight Crew (501c3) December 2011 – Present Board Member, Secretary

oAngel’s Fight Crew is committed to helping the displaced youth of Dallas/Fort Worth (DFW) by providing some of life’s extras through holiday gift baskets and back to school supplies. We help DFW’s youth who have been displaced by circumstance our disease

Volunteer North Dallas 2017 – Present Volunteer

oFeed The City Initiative making meals for the homeless

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