HARVIR RATTAN

*** ****** *****, ******** ** V*B *V6 E: adg0kk@r.postjobfree.com P: 416-***-****

Objective

To obtain a position with your establishment where I can contribute my skills and fully utilize my experience to the successful cliental.

Skills

Excellent oral and verbal communication

Can read, write and speak English, Punjabi and Hindi

Ability to establish priorities, meet deadlines consistently

Able to work independently

Proven leadership skills within a team environment

Very attentive to detail and a quick learner

Strong organization and time management skills

Computer skills

Operating systems: Windows 95, 98, 2000, MAC, XP, Vista, Windows 7, 8 and 10

Software application: MS Word, Excel, PowerPoint, Access, Mozilla Firefox, Internet Explorer and Safari

Hands on experience in all Microsoft related tools

Words per minute: 52

Professional Experience

Emergency Operator

Sonitrol Canada, Mississauga ON October 2017 to Present

Account programming

Database management

Call centre technical support

Provide excellent customer service

Emergency dispatching

In-Store Loss Prevention Investigator

Wal-Mart Canada, Mississauga ON December 2016 to September 2017

Identify Source of shrink

Cultivate relationships with store management team

Support all initiatives as a member of safety committee

Prepare case files, gather evidence and investigate external and internal fraud activity

Deter theft through preventative methods; including making arrests

Associate Financial Educator

World Financial Group Inc., Brampton ON September 2015 to December 2017

Help plan financial future for families

Establish new client relationships

Organize and file high priority paperwork

Follow-up with past clients

Train new business partners

Education

Bachelor of Arts in Psychology

Minor: Women Studies

University of Windsor – Windsor ON September 2011 to April 2014

Diploma in Police Foundations

Sheridan College – Brampton ON September 2009 to April 2011

OSSD

Sandalwood Heights Secondary School – Brampton ON June 2009

Certifications

Counselling Skills September 2015

Centennial College – Scarborough ON

Volunteer Experience

Big Brothers Big Sisters of Peel September 2010 to September 2011

IRockPinkInc – Fight for Breast Cancer August 2009 to August 2014

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