Project Coordinator/Analyst
Resume:
Dana Bolender
Bellevue, Nebraska
***********@*****.***
Summary
Information technology professional with 14 years’ experience in conversion of data from one format to another, using web-based proprietary software to append data to client files as well as preparing them for relational database platform. Also coordinated American Express and Coca Cola marketing projects for multiple years each.
Education
Bellevue University
Bachelor of Science Project Management
Bellevue, Nebraska
Graduated June 2017
Bellevue University
Associates in Communication
Bellevue, Nebraska
Graduated June 2017
Employment History
CSG Systems International
Insert Operator
February 2020 - current
•Putting together billing statements with inserts using Bluecrest EPIC machines to process and send on to mailing
•Ensure quality standards are met during the entire process
Amazon.com Services LLC
Warehouse Associate/Learning Ambassador
August 2019 - February 2020
•Induct, divert, buffer, and stow several thousand packages daily for the Omaha metro area
•Promoted to learning ambassador in November. This position requires training new hires their job functions and safety procedures for any of the positions in the sortation process.
Infogroup
Various Roles
1996-2018
Data Developer/Project Coordinator - Client Services Support
September 2007 – November 2018
•Collaborated with the project manager for an email and marketing campaign projects for American Express for 2 years using Sharepoint and JIRA to organization and communication.
- $8 million dollar client with a team of 53 workers dedicated to the client.
- Multiple projects for multiple divisions; international and US.
- Involved maintaining and changing their master database files.
•Worked with client files to help build databases that were used in a web-based, relational database marketing platform to append and analyze data that the clients needed.
•Import data into MS Excel to convert to a usable format for database management. Also run pivot tables and functions as quality checks when customized data is appended.
•Assisted with the development of project plans and manage them.
•Provided support to the Project Manager in setting goals, and provided support team members
•Worked closely to enhance customer and partner relationships
•From 2008-2010 contracted to Coca Cola for the creation and maintenance of their web-based marketing file. Communicated using a stakeholder list and organized using Excel and Word documents.
- $2 million dollar contract with a team of 10.
- Worked with numerous bottling units that had their own special marketing rules.
- Helped transition the project to a mostly automated process.
Data Conversion Tech
October 2001 – August 2007
•My responsibilities include extracting, transforming, and loading of customer data for custom data appends and/or database management.
Shipping Clerk and Data Processing
November 1996 – August 2001
•Performed quality control on products being shipped out to ensure clients were getting what was ordered.
•Printed out mailing lists, labels, 3x5 cards, and electronic media using IBM printers and specialized software for disks and cd-roms/dvds.
Professional Skills
Problem solving skills: Advanced
Data backup and retrieval: Advanced
Database management: Advanced
Analytical: Advanced
MS Excel: Intermediate
MS Access: Advanced
Risk Management and Analysis: Beginner
Qualitative Analysis: Beginner
Quantitative Analysis: Beginner
Project planning and development: Beginner
AS400: Intermediate
JCL Programming: Beginner
RPG Programming: Intermediate
SQL for Oracle: Beginner
MS Project: Beginner
Interpersonal Communication: Intermediate
SharePoint: Intermediate
Multitasking: Advanced
Organization: Intermediate
Budget Planning/Analysis: Beginner
Cash Flow Analysis: Beginner
JIRA: Beginner
References
Sue Sova
Manager
Infogroup Targeting Solutions
***.****@*********.***
Cynthia Durham
Manager
Infogroup Targeting Solutions
*******.******@*********.***
Jessi Palmieri
Co-worker
Infogroup Targeting Solutions
*******.*********@*********.***
Contact this candidate