Manager Contact
Resume:
Elsie Roca
Houston, Texas
**********@*****.***
EXPERIENCE
Walmart Vision Center, Houston, TX — Optician
July 2017 - PRESENT
●Receive prescriptions from customers for contact lenses or eyeglasses
●Assist customers in choosing eyeglass frames and lenses. Specific customers may need special eyewear for sports, occupational use, or various tints and anti-reflective coatings.
●Write work orders for laboratory techs and provide them with the information needed to make new lenses.
●Work with customers to ensure that eyeglasses fit properly.
●Repair and replace eyeglass frames as needed.
●Provide education to customers about their eyewear; show customers how to take care of their contact lenses.
●Handle various administrative business tasks, such as keeping track of prescriptions and ordering and maintaining vision center inventory.
Boardroom Salon, Katy, TX— Lead Receptionist
May 2016 - June 2017
●Answer telephone calls and take messages or forward calls
●Schedule and confirm appointments and maintain calendars
●Greet and welcome customers, clients, and other visitors
●Check visitors in and direct or escort them to specific destinations
●Inform other employees of visitors’ arrivals or cancellations
●Enter customer data and send correspondence
●Copy, file, and maintain paper or electronic documents
●Handle incoming and outgoing mail and email
EDUCATION
Lone Star College
August 2015 - Present
Currently enrolled, anticipating a Master’s in Speech Pathology in 2022.
SKILLS
●Excellent communicator
●Exceptional people-person
●Outstanding leadership
References
Thuraya Altai, Vision Center Manager 512-***-****
Maria Avalos, Vision Center Associate 832-***-****
Danielle Say, Boardroom Salon Manager 281-***-****
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