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Customer Care Assistant

Honolulu, HI
October 15, 2020

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Honolulu Oahu Hawaii (C) 540-***-****

Professional Summary

Patient and empathetic in conflict resolution and customer care. Discovers unique and creative solutions for any situation. Exceptional work ethics, with the openness and willingness to learn. Is open to feedback and works hard to better herself. Friendly and adept at working in diverse retail and customer service environments.


Microsoft office programs

Adobe Illustrator

Adobe Photoshop

Basic web-design


TESOL 100 Hour Certification - Oxford Seminars - Vancouver, BC

Fashion Business & Creative Arts - Top of the class - John Casablanca Institute - Vancouver BC

Work History

Merchandiser 6/2020 to 8/2020

Home Depot – Squamish BC.

Implemented company standards for appearance and arrangement and ordering of merchandise.

Planed & coordinated merchandise flow-through of store.

Responsible for servicing and maintaining all assigned locations according to a set weekly visitation schedule.

Constructed displays for optimum visual representation of products to dive customer purchases.

Collaborated with a dynamic collection of people to accomplish integral projects

Sales Associate 2/2019 to 6/2019

Venus & Mars clothing - Vancouver, BC

Welcomed customers coming into the store. Assisted customers in person and via telephone.

Organized store and product by style, colour, groupings, and size to create and emphasize the unique atmosphere.

Effectively practiced loss prevention on several occasions.

Communicated with customers and assisted them with any concerns, questions or other inquires.

Continually used knowledge of products and store history to well inform customers of every item.

Assistant manager 10/2017 to 11/2018

One Earth Collection- Pemberton, BC

Greeted customers entering the store. Politely assisted customers in person and via telephone.

Used problem solving to remedy multiple technical issues with the POS system.

Organized store and product by artist, type, size & groupings, to promote visually appealing environment.

Communicated with artists, assisted them with any concerns, questions or other inquires.

Used extensive knowledge of products to inform customers of each piece.

Created imaginative window displays to promote products.

References available upon request

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