Civil Engineering Front Office

MARIO BALISI MACABABBAD

Address: Al Attar Tower Sheikh Zayed Road Dubai

Mobile: +971-**-****-***

E-mail: *************@*****.***

OBJECTIVE

A dynamic and result oriented with over 10 years of experience in Hospitality in Dubai is seeking a challenging position to contribute competencies,Committed and service oriented person in high pressure environment where initiative, analytical skill, maturity and ability to anticipate and develop effectively, essential. Career characterized by work ethnics emphasizing dedications, trust worthiness, integrity and hard Working.

SKILLS

Can work under pressure

Can manage time efficiently

Adaptive

Has good decision making skills

Can operate OPERA System

Knowledge in MS Office like Word, Excel Outlook

Excellent written and verbal communication skills

Ability to work independently or as part of a team

Bachelor’s Degree

Bachelor of Science in Civil Engineering Year Graduated 1991

Technological Institute of the Philippines

Personal Information:

Experience & Work History

January 30, 2011 to August 10, 2020 Senior Bellman

Bellman/Concierge – Night Shift incharge (FRONT OFFICE DEPT.)

Emirates Grand Hotel Dubai, UAE

P. O. Box 116957 Dubai U.A.E

●The bell captain manages the bell staff by setting work schedules, assigning duties and supervising their day-to-day work. This includes calling bell staff to the front desk for service and overseeing the way they carry out guest services, from transporting luggage to answering guest questions and fulfilling requests.Conduct performance appraisals of designated staff annually

●Document guest calls/requests for Bellman assistance

●Monitor and maintain cleanliness, sanitation and organization of assigned work areas

●Ensure that the Bell Desk is attended at all times; that all posting positions are maintained

October 2003 – December 2008 Hotel Bellman

Bellman/Concierge (FRONT OFFICE DEPT.)

Jumeira Rotana Hotel Dubai, UAE

●Assist with and/or perform some routine maintenance tasks within work area

●Perform other duties as requested by management

●Adhere to guest checking in and checking out procedures pertaining to baggage handling

●Works harmoniously and professionally with co-workers and supervisors

●Report work related accidents, or other injuries immediately upon occurrence to manager/supervisor

●Perform all tasks as directed by the Manager in pursuit of the achievement of business goals

●a positive attitude and be knowledgeable about the local area

Status: Married

Relegion: Christian

Height: 5’9.5’’

Weight: 176 lbs.

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