Sales Inside

Asma Mirza

Umm Al Quwain, United Arab Emirates

Mobile: +971-**-*******

Email: **.*********@*****.***

EXECUTIVE PROFILE SUMMATION

A dynamic professional with over 1 year of experience in IT Sales and Marketing

A well-organized person with a systematic approach towards the job and ability to take corrective decisions to accomplish the desired results.

Strong ability to produce results within a team environment or independently.

Good communication skills demonstrated by ability to work with people of diverse backgrounds.

Extensive Business background with sound understanding of the basic framework Information Technologies, Systems Development, Design, Implementation and System Integration.

Repeatedly produced sustained business and revenue growth in changing markets.

Possess an integrated set of competencies that encompasses area related to Sales & Business Development.

Formulating long term/short term strategic plans, conducting negotiations & marketing operations thereby achieving increased sales growth across regions.

Coordinating financials, contract development, negotiation, business ethical policies, customer service and governmental relations.

Communicating organizational objectives, policies, procedures, organizing workflow, and conducting individualized training for team members.

Networking with Brands, nurturing strong and reliable platform, resulting in deeper market penetration and reach.

PROFILE VALUE

Adroit in handling the business development & developing new markets and client retention and achieving the set targets for sales.

Proven ability in achieving /exceeding targets, opening new and profitable services markets and setting up business operation in untapped market.

Result oriented achiever with excellent track record of identifying opportunities for accelerated growth.

Expertise in IT Projects, Technical Services, Administration, Consulting, Planning, Documentation, Troubleshooting, Contract negotiations, ERPs and Systems integration.

Proficient in communicating with CEO, CIO & Director level Executives.

Excellency in supervising and training staff in all aspects of marketing, lead development, account acquisition as well as account follow-up.

ACADAMIC QUALIFICATIONS

Year Institute/College CGPA Degree

2015-2019 Ajman University of Science

& Technology

3.33/4.0 B.Sc in IT, Networking

& Security

PROFESSIONAL EXPERIENCE

APTEC DISTRIBUTION – AN INGRAM MICRO COMPANY FROM NOVEMBER’19 INSIDE SALES– FOR HPE

As Inside Sales/Renewal Specialist for HPE Services portfolio, my key responsibility was retaining accounts while ensuring ongoing customer service RESPONSIBILITIES:

Preparing and Sending renewal quotes well in advance to channel partner for early engagement and closure

Working with presales team to understand RFQ and making proposals for services requirement and deal registration.

Attaining quarterly targets for bookings, on-time renewals and overall renewals

Manage all stages of the sales cycle: Pipeline management, forecasting, prospecting, sales account management, negotiations and closing.

Managing all operation related activity (Order processing, Order placement, Invoicing)

Updating the status of each opportunity in CRM. Weekly forecast calls with Internal management and Vendor

ACHIEVEMENTS:

Grew Annual Services/Contract business to Multi Millions

Over achieved Internal Quarter on Quarter targets.

Increased partner breadth from 13 to 25 active transacting partners.

Received multiple appreciation email from Vendor, channel partner and internal management for outstanding level of service.

INTERNSHIP AT FEWA (FEDERAL ELECTRICITY & WATER AUTHORITY) 2019 RESPONSIBILITIES:

Provide helpdesk support and resolve problems to the end user’s satisfaction.

Maintaining Printer and registration a call log for repair with third party software.

Assign users and computers to proper Groups in Active Directory.

Report issues to the Service Desk Manager for escalation.

Closing of Active tickets based on the SLA’s.

Monitor Service Desk for tickets assigned to the queue and process first- in first- out based on Priority.

Managing operational activities i.e., processing & POS.

Work as part of a team with excellent communication skills.

Proactively resolves customer satisfaction issues.

Provide network access to the staff.

Check hardware connections for necessary replacement and repair.

Configuring backup and restore.

Update computer systems to make sure the latest system is being used.

Maintain log and list of required repairs and maintenance.

Create customized groups and policies using Symantec software. PERSONAL INFORMATION

Nationality : Indian

Date of Birth : 18th October 1994

Visa Status : Residence Visa

License : Valid UAE driving license

Languages Known : English, Hindi, Arabic

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