NATHAN COOLEY
Houston, TX
********@*****.*** 970-***-****
PROFILE:
I am driven, hard-working, a problem solver, and a compassionate and skilled leader. I am solution oriented; if there is a problem I am driven to fix it and I won’t stop until a solution is found. This drive is what lead me to sales. I have a passion for providing clients with a solution to their issue, whatever that may be. Additionally, I am passionate about training others to become problem-solvers and helping them to obtain their goals; this is what drew me towards managing a team of people.
CURRENT EMPLOYMENT:
Market Sales Director 12/2019-Current
Financial Solutions Humble, TX – 888-***-****
Duties: Lead team to outperform monthly quota consistently. Help team members succeed by training, coaching, and increasing product and service knowledge. Manage daily activity and monthly goals using Keap. Strengthen relationships with internal customers at funeral homes and cemeteries via personal visits, phone calls, and emails. Recruit and train new hires. Deliver seminar presentations to generate leads for team members. Develop marketing and training materials.
WORK EXPERIENCE:
Sales Manager 07/2017-11/2019
Dignity Memorial Houston, TX – 713-***-****
Duties: Assist families to plan for their final arrangements ahead of time. Prospect via phone and in person, build relationships in the community by attending networking events and public activities. Maintain insurance license and compliance with state and federal laws. Use iOS based sales/presentation platform to complete contacts. Use SalesForce to track sales progress, set metrics to achieve goals, and maintain relationships with clients. Meet and exceed monthly quota.
Technical Sales 11/2016-06/2017
FNS Solar Orlando, FL – 407-***-****
Duties: Perform assessment to identify sales opportunities while on jobsite. Make professional recommendations to upgrade automation, solar, electronic, and electrical equipment. Educate customers on the best solution to their issues. Strive to promote customer relations with communication and on-time delivery of services.
Service and Sales Technician 06/2016-11/2016
The Pool Pleaser Orlando, FL - 407-***-****
Duties: Diagnose and repair plumbing, equipment, automation, electronic, and electrical problems. Estimate and sell equipment and services to rectify issues. Work with customers to strengthen relationships between them and the company to promote client retention and referrals.
Leadership Training Instructor 07/2014-06/2016
Camp Gunnison Gunnison, CO - 970-***-****
Duties: Work with team of instructors to facilitate training courses and programs for students of all ages, backgrounds, nationalities, and skill levels. Provide one-on-one and group coaching to encourage personal and professional growth. Communicate development goals. Deliver performance feedback after training to inspire participants to continue to grow and mature as leaders.
From 10/2011 - 07/2014 I was a full-time student and involved in missionary work.
Sales Manager 10/2010-10/2011
Monro Muffler Brake and Service Owings Mills, MD - 410-***-****
Duties: Prepare estimates and communicate with customers to close sales on repair work. Complete all sales and invoicing transactions and paperwork. Advertise and market the shop for my area to generate business and meet sales goals. Schedule and train employees and new hire management. Oversee shop operations and building maintenance. Coordinate with corporate office and outside vendors to ensure timely processing of parts and supplies invoices and deliveries.
Cost Estimator 05/2009-09/2010
Ariosa and Company Hunt Valley, MD - 410-***-****
Duties: Take off labor and material to calculate value of bids. Work closely with vendors and suppliers to get accurate pricing for equipment and services. Track down quotes from specialty manufactures. Build relationships with subcontractors. Use various Microsoft Office programs (including Excel and Word) to generate reports and forms. Participate in walkthroughs and preconstruction meetings to gain an accurate understanding of project and site conditions.
Trouble Shooter Technician 09/2006-05/2009
Anthony and Sylvan Pools Annapolis Junction, MD - 410-***-****
Duties: Diagnose and repair plumbing, equipment, masonry, automation, electronic, and electrical problems. Communicate with project managers and contractors to rectify issues during construction process. Indoctrinate clients on how to properly use and maintain of their pool and equipment after construction is complete. Work with customers to strengthen and/or rebuild relationships between them and the company to promote client retention and referrals.
EDUCATION:
The Way College of Biblical Research
New Knoxville, Ohio
Major: Practical Theology
Graduated: 2014
Degree: Associate
The Broadcasting Institute of Maryland
Baltimore, Maryland
Major: Newscasting
Graduated: 2002
Degree: Vocational Certificate
CERTIFICATION:
Six Sigma White Belt
Aveta Business Institute
References Available
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