Shatora Everett

adg0d0@r.postjobfree.com

804-***-****

Objective:

Cyber/Network Security professional with job skill training in networking and programming. Seeking to partner with a reputable technology company where professional growth and cross-functional collaborations are key characteristics in corporate operations. Dedicated to safeguarding the integrity of the business and providing strategic direction to enhance and maintain secure environments throughout the organization.

Core Competencies:

Networking

Cyber & Network Security

Security Risk Management

CISCO Routing & Switching

System & Program Development

Information Security

Control Risk Analysis & Assessment

Training & Mentoring

Tech Server Administration

Process Improvement

Microsoft Technologies

Team Leadership & Development

Project Management

Security Operations Management

Security Policies & Procedures

Client Relationship Management

Incident Response Management

Troubleshooting

Expert at understanding vulnerabilities, identifying threats, creating various training programs on information security and cybersecurity and successfully delivering various projects. Abreast of latest security and legislation. Guide leadership, peers and subordinates in tactics, techniques and procedures.

Experience designing and setting up LAN networks using crossover, straight through and roll over cabling, Cisco routers, and switches,

Applications:Proficient with the Microsoft Office Suite, including Word, PowerPoint, Access, and Excel. Experience with Packet Tracer, Microsoft Visio, and VMware

Education:

ECPI University, Richmond,VA July 2017 – July2019

A.S in Computer and Information Science, Cyber and Network Security

Relevant Work Experience

Bank of America 10/2019 - Present

As the first line of defense in the global technology department I performed deep diving investigation to manage events that may have occurred using monitoring tools such as Splunk, Sitescope, App dynamics and catch point; to detect abnormalities in traffic from both merchant and customer facing applications. In addition, I regularly participated in the escalation and triaging process by engaging the essential teams that specialize in the incident at hand. Documented all events that have occurred using a ticketing system. Analyzed test reports and identified test issues. Ensured that the development of tools and applications met the requirements to be placed in production for the bank. Communicated orally or through Microsoft suite options with internal departments and externally with vendors in support of making sure the event is triage in a timely manner.

Assisted with process development of a new environment for online applications on an enterprise level at the bank.

Work History

Tek Systems/Bank of America

Events Incident Manager, Richmond, VA October 2019-Present

Tucker’s pavilion

Mental health Technician, Richmond, VA January 2019- October 2019

The Ithiel group

Senior Support professional, Chesterfield, VA December 2017 – July 2018

Community Residence

Direct Support Professional, Richmond, VA August 2015 – November 2017

Camp Baker

Client Counselor, Chester, VA February 2008- July 2014

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