Michelle Lang
Aurora CO ***** 303-***-****
********@*******.*** https://www.linkedin.com/in/michelle-lang-a4554833/ SUMMARY
Results Oriented Accounting and Operations Manager with a 10 year progressive career demonstrating flexibility and growth in an ever changing environment. Skilled in flexible organization and building long term trust in relationships with customers to drive growth and reinforce recurring revenue. Offering diverse experience across a full balance of company responsibilities including, but not limited to: customer relations, staff management, inventory controls, and general daily and monthly accounting and payroll responsibilities. My versatile and valuable experience comes from years of on-the-job training, not from a classroom. SKILLS
Ability to Identify and implement
improvement strategies
Skilled in Developing and implementing
successful policy and procedure
Creative Staff management
Troubleshooting and problem solving
Flexibility
Goal attainment
Customer relationship improvement
and retention
Communication
Reliability and commitment
Experience
December 2010 – Present
Accounting and Operations Manager, Alpine Coffee LLC
Collaborated with staff to maximize
customer satisfaction, streamline
procedures and improve bottom line
profitability
Established work priorities to meet
critical obligations for schedule and
product obligations
Logistics management and cost controls
Customer development
Vendor and customer contract review
Cost Reduction and containment
Managed payroll processing for up to
35 employees
Executed daily accounting tasks,
including A/P. A/R, general ledger and
expense reporting
Developed Budgets, prepared forecasts
and monitored financial deadlines
Produced accurate and compliant
financial statements, reports, and
documentation
Updated and implemented positive
change to address improved cost
control and effective productivity
management
Education
High School Diploma
June 1991
Alameda High School – Lakewood CO