CURRICULUM VITAE

SiddharthAmrutlalSuthar

Flat No.211, Victor Shelter Bldg,

Mithaghar Road,Kandarpada

Dahisar (West)

Mumbai 400068

adg0a4@r.postjobfree.com Mobile No. +91-771*******

CAREER OBJECTIVE

To work with an organization that gives me an opportunity to learn and grow and at the same time presents me with a chance to contribute towards its growth with focus on System Support and Networking.

WORK EXPERIENCE

1)Company Name : G-Tech Solution

Tenure : Working since 27th June 2017 to till Date.

Designation : IT security executive

Client Name : Aditya Birla Finance Limited

Infosec

Close OS VAPT points as per InfoSec report

Arcos Management

User ID Management (Modification, Deletion, creation)

1st Level troubleshoot

Manage Incident Report tracker

Media disposal and compliance

Vulnerability Assessment on Server OS level

McAfee coverage on servers, endpoints

WinMagic Encryption Management

Encryption Deployment on Client system

Software version upgradation

1st Level troubleshoot

Data Restoration

End user Support: -

Hardware support

End2end coordination and support in terms of hardware related calls. Such as.

Hardware damage

Replacing damage part from scrap material

Vendor follow-up for replacement parts and alignment of engineers

Collecting spare assets from branches and run hygiene process to make usable

Arranging standby system for VIP users and critical users

Software support

Creating standard software CD\DVD for branches

Dispatching DVD for emergency usage (reinstallation of software and OS)

Data recovery from encrypted HDD

Handling encryption related application issues

Follow-up with service provider for escalation issues

Provide technical support in limited nature

Near coordination with Wipro onsite and offsite engineers for BAU related calls

Adhoc related activity – POC for Hardware and Application.

Handling EUS Escalation at 1st level

Server Administrator : -

Share Point Management

Provide and Modification SharePoint Access to ABFHL\ABFL users

Infra Setup

Provide VMs and other necessary infra to IT/Business users

Inventory Management

Maintain ABFL asset inventory for VM addition/deletion

Backup Implementation

Add new servers to backup scope

2)Company Name : Info Services. (Franchisee of IBM)

Tenure : Working since 20th Feb 2017 to 26th June 2017.

Designation : Sr. Desktop Engineer L2

Client Name : Jet airways

Responsibilities:-

Managing in the area of system support, networking, and IT related infrastructure.

Responsible for Asset Management, Incident Management and training.

Proactively manage activities e.g. Antivirus update, Dhruva backup, Floor Common Printer Installation, Asset Physical verification.

Handling Desktop Related Problems.

Installing OS like Windows Xp Windows 7, windows 8 & 8.1 Prof, drivers& required Software, Windows 10 professional.

Symantec and System Centre Endpoint Antivirus installation, update virus definition.

Mail client Outlook 2007, 2010, 2013, configuration & troubleshooting from Client side.

Outlook Web App support.

Handling corporate mail configuration in Blackberry, I Phone/I Pad, Android and Windows Phone.

Responsible for Maintenance & Administration of Windows XP, Window7 and Wondow8, 8.1 on workstation as HP, Dell, Lenovo

Coordinate with the Client Vendors i.e. HP, Dell, Lenovo, Airtel, Idea, Microsoft

Configuration & troubleshooting of local and network printers.

1st Level Support for printer

Implementing, Managing, and Troubleshooting Hardware Devices, Drivers, Disk and Volumes.

Proper co-ordination with project team & technical team regarding implementation.

Troubleshooting the all windows related application, third party application & vender application.

1st level support Server, Network and Securities.

3)Company Name : Embee Soft Pvt Ltd. (Franchisee of Wipro InfoTech)

Tenure : Working since January 2014

Designation : Sr. Desktop Engineer L2

Client Name : Aditya Birla Finance Services Group (ABFSG)

Responsibilities:-

Single point of contact for all operations and transactions for

Aditya Birla Insurance Broking Ltd (ABIBL).

Aditya Birla Money Mart Ltd (ABMML).

Aditya Birla Money Ltd (ABML).

Aditya Birla Infrastructure Project Finance (ABIF).

Aditya Birla Finance Limited (ABFL).

Aditya Birla Housing Finance (ABHFL)

Accountable for BAU operations of 250 plus users across 3 branches and managing operation 12*6 Including Business head (AVP, SVP, and CEO).

Managing in the area of system support, networking, and IT related infrastructure.

Responsible for Asset Management, Incident Management and training.

Proactively manage activities e.g. Antivirus update, Dhruva backup, Floor Common Printer Installation, Asset Physical verification.

Handling Desktop Related Problems.

Installing OS like Windows Xp Windows 7, windows 8 & 8.1 Prof, Ubuntu15.04 drivers& required Software, Windows 10 professional.

AVAYA IP telephony: Configuration and Administration.

Thomson Reuters, Capitaline Installation and administration.

Symantec and System Centre EndpointAntivirus installation, update virus definition.

Mail client Outlook 2007, 2010, 2013, configuration & troubleshooting from Client side.

Outlook Web App support.

Handling corporate mail configuration in Blackberry, I-Phone/I Pad, Android and Windows Phone.

Responsible for Maintenance & Administration of Windows XP, Window7 and Wondow8, 8.1 on workstation as HP, Dell, Lenovo

Coordinate with the ABFSG Vendors i.e. HP, Dell, Lenovo, Airtel, Idea, Microsoft

Configuration & troubleshooting of local and network printers.

1st Level Support for printer

Implementing, Managing, and Troubleshooting Hardware Devices, Drivers, Disk and Volumes.

Proper co-ordination with project team & technical team regarding implementation.

Troubleshooting the all windows related application, third party application & vender application.

1st level support Server, Network and Securities.

Achievement:

Stalwart Award (Best engineer ) for Q1 2015 -2016

EDUCATIONAL QUALIFICATION

S.S.C. Pass from (Maharashtra State Board) 1st Class year 2007.

Diploma in Computer Engineering (TilakMahrastraVidhyapith University) 2nd Class 2011.

Bachelor in Computer science and Engineering ( Bangalore University ) 1st Class

Certifications:-

Certified Ethical Hacking from .EC- Council (Certification Number ECC48429282443) October 2016.

ITIL® Foundation Certificate in IT Service Management ( Certification number GR750391013SS ) March 2018

Completed AWS Certified Solutions Architect – Professional from Attari Classes (Kurla)

Professional Skills:

Operating Systems:-

Windows 8, Windows8.1

Windows XP Professional,Windows7

Windows 2003

IOS

Windows 10 Pro

Technical Skills:

Managing the Hardware Devices & Drives, Installing Windows XP Professional, Windows7, Windows8, 8.1, Windows 10 professional and Installing Windows server2003, Network connections, Troubleshooting Boot process, managing the operating system.

PERSONAL DETAIL

Date of Birth : 28th April, 1992

Marital Status : Single

Nationality : Indian.

Languages Known : English, Hindi and Marathi, Gujarati.

Hobbies : Listening to Trance music and Reading Magazine,

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

Date:

Place: Mumbai (Siddharth A. Suthar)

Contact this candidate