Sign in

Sales and Operations Executive

Memphis, TN
October 16, 2020

Contact this candidate


Karen C. Cooksey

Williston, TN *****

c: 901-***-**** e:


Dependable and successful business leader with a proven record of accomplishment in workforce planning and recruitment guiding sizable, cross-functional teams in the launch of cutting-edge business solutions driving greater efficiencies, engagement, and revenues. Expert presenter, negotiator, and businessperson; able to forge solid relationships with strategic partners and build consensus across multiple organizational levels. Core competencies include:

New Business Development * P&L Management * Customer Relationship Management * Multi-Level Personnel Recruitment * Staff Training & Development * Strategic Planning * Operations Management * Key Account Management * Contract Negotiations * Budgeting & Forecasting * Great Plains *Salesforce *Spin Selling *Strength Finder *ASLAN Training and Development *Situational Leadership *Microsoft Office Suite


Kele, Inc.

Director of Sales Enablement February, 2019 to October, 2020

Director of Sales March, 2016 to February, 2019

Managed multiple sales and support teams including Account Executives, Account Managers, Order Entry, Customer Service, and Acquisition Support. Responsible for ensuring order fulfillment acting as a liaison between multiple teams including accounting, operations, customer service and sales driving the company’s growth initiatives. Planned and executed strategies to achieve weekly and period revenue financial goals. Reported directly to Chief Sales Officer.


Senior Financial Analyst for Central Gulf Region January, 2016 to March, 2016

Zone Business Manager July, 2012 to January, 2016

District Sales Leader/Route Sales Representative May, 2008 to July, 2012

Assisted in the development of the Region strategy and tactics to deliver Starfleet (human resources, safety, hiring, training, budget planning and adherence) objectives. Lead process change and improvements as necessary. Responsible for delivering plan to AOP budget for payment reconciliations, Unsaleables, Support Labor, Retention, Safety, SDV/HR and other initiatives as adopted by Region Directors. Region auditor and compliance officer. Responsible for internal process controls including working with the ZBM in each of the 10 zones on a quarterly basis to ensure that all zones are using the National CSF Certification template. Completed Starfleet quarterly audits. Served as the National Subject Matter Expert for a seven-state region. Point person for all Zone retention initiatives. Partnered with Zone Sales Leader in developing annual Financial Expense Plan. Closely monitored, forecasted and managed all controllable expenses. Responsible for the Memphis Zone financial management and Human Resource compliance. Monitored and followed up on operational standards and execution requirements. Recruited, on-boarded and developed Route Sales Representatives to grow Frito-Lay sales within the Memphis territory.

Self – Employed

Initiated the development and sustainment of two start–up businesses in rental management and flooring procurement. RKC Properties, LLC. and Rivertree Hardwood, Inc. September, 2006 to present

The Williams Company

Food and Beverage Recruiter. May, 2002 to September, 2006

Reported directly to the President of the company developing new staffing leads within the food and beverage industry. Worked directly with CEO’s, CFO’s, and Facility Managerial teams to forecast company’s staffing needs. Resourced and secured individuals to fulfill their respective short and long-term personnel openings.


General Manager April, 2000 to May, 2002

Responsible for overseeing operations of company, including staff recruiting and supervision, budget development, profit/loss management, development of sales strategies and implementations, and origination of internal operating procedures. Developed and implemented innovative IT recruitment methods, including on-site Job Fair interviews and Internet recruiting. (Company sold)

Northwestern Mutual Life Insurance

Director of Operations and Recruiting June,1997 to April, 2000

Traveled throughout the Mid-south performing agent compliance audits. Oversaw all fiscal duties including: budget preparation, taxes, payroll, A/P, A/R for a multi-million dollar agency. Human Resource Generalist; Recruiter for staff and agent positions. Supervised all full/part-time staff. Extensive knowledge of the practices and procedures concerning the financial industry including investments, life and health insurance, and long-term care products. Licensed in MS, TN, and AR. Series 6 and 63 Licensed.

Tempus, Inc.

Director of Business Affairs and Employee Development February, 1996 to June, 1997

Managed all Human Resource Functions including: personnel recruiting and hiring, regulatory compliance, worker compensation/labor disputes, unemployment issues, EEOC, and negotiations and reviews, securing and staffing additional office outlets. (Company sold)

Knox County ARC

Director of Industrial Operations September, 1991 to February, 1996

Responsible for overseeing the operations of four industrial plants ensuring vocational opportunities for 450 individuals with and without disabilities.

Terre Haute Tent & Awning

President August, 1989 to September, 1991

Responsible for overseeing the operations of 50-75 individuals in the areas of tent/awning installation and manufacturing. Responsible for consultative sales, problem solving and data base management. Provided quality control assurance for pharmaceutical filters manufactured for Eli Lilly. Responsible for all aspects of generating outside sales leads and prospecting services and products to potential clients.


Indiana University: Bloomington, IN. Post Graduate Work towards Doctorate Degree

University of Memphis: Memphis, TN. Masters of Communication and Fine Arts.

University of Memphis: Memphis, TN. Bachelor of Communication and Fine Arts. Graduated Summa Cum Laude.

Contact this candidate