Customer Service Manager

Brandon Peten

*** ****** ***** **

Jackson, NJ, USA 08527

Tel: 609-***-**** Email: adg07x@r.postjobfree.com Education

Jackson Memorial High School

Sep 2011 ~ Jun 2015

High School Diploma

Brookdale Community College

Jan 2018 ~ Dec 2021

Pursuing Associates In Science, Electrical Engineering Experience

MKS Courier

Aug 2020 ~ Present

Delivery Driver

Loading, transporting, and delivering items to clients or businesses in a safe, timely manner.

Reviewing orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied.

Providing excellent customer service, answering questions, and handling complaints from clients.

Amazon Fulfillment

Nov 2019 ~ Aug 2020

Ship Dock Associate and Order Picker

Building pallets for shipment in the palletize area Scanning and stacking totes to the ship and transship area Package inducting

Locating merchandise to fulfill picking tickets

Ray Catena Mercedes Freehold

Jun 2018 ~ Present

Loaner Car Coordinator

Responsible for the Loaner Car Fleet in the Service Department. Keeps all Loaner Records organized and filed.

Handles insurance claims with damaged vehicles.

Valet Manager.

Amazon Fulfillment Center

Oct 2017 ~ Jun 2018

Fulfillment Associate

Efficiently pick customer orders for shipment, ensuring the correct number and product is picked, packed, then shipped Inventory Control Quality Assurance

Ray Catena Mercedes Freehold

Jan 2016 ~ Oct 2017

Service Driver

Greeting customers as they enter the dealership

Perform valet duties park/pull up customer vehicles Delivery of customer cars to residence or work after service Ray Catena Audi Freehold

Oct 2015 ~ Jan 2016

Car Wash/Detail

Perform car washes for customers and assist detail department Six Flags Great Adventure

Jul 2013 ~ Oct 2015

Ride Operator

Responsible for the operation of rides and attractions, keeping work area and park clean and neat, while presenting great customer service

Skills

Time Management

Organization

Ability to work under pressure

Adaptability

Awards

Perfect Work Attendance

Nov 2, 2014

Received Perfect attendance award for the 2013-2014 season

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