Mohammad Mashiour Rahman

***** ******* ******* **.

Ashburn, VA – 20148.

adg060@r.postjobfree.com

703-***-**** (Home), 571-***-**** (Cell)

Objective: Multi-skilled, self-motivated professional with 15+ years combined experience on IT seeking a position that match with my resume.

Citizenship status: US Citizen.

Education & Certificate

Masters in Accounting

A+ and MCP

MCSE (Course Completed from New Horizon Computer learning Center)

CCNA (Preparing for Exam)

AWS Certified Solutions Architect – Associate (Preparing for Exam)

Technology Skills

Working knowledge of Amazon Web Services (AWS) fundamentals for IAM, EC2, VPC, S3, RDS, DyanamoDB, ELB, SNS, EBS, Route 53, Lambda.

Install, Configure and Trouble shoot Linux server (Redhat, Cent OS, Suse, Debian)

Deploy Changes on the servers

Perform Linux server maintenance though Ansible

Perfrom Linux server patching.

Monitor and Maintain LINUX Gateway Server, DNS server, DHCP server, Web Server, Proxy Server

Manage user, groups and permission on Linux server

Setup Linux Firewall (IPTABLES) to protect the server.

Doing Network troubleshooting on Linux server. (tcpdump, ethereal, iptraf, traceroute, netstat, dig, nslookup,etc)

Maintain and Troubleshoot server on VMWare, KVM, DOCKER

Fluent on VI editor

Experienced on using various linux commands

Experienced on Network monitoring tools (Alerta, Centreon, IBM Tivoli, NAGIOS, ORION, Netcool-OMNIBUS, Wireshark SolarWinds Newrelic IPTRAF, NTOP, TCP Dump, Ethereal )

Experience on ticketing system (Jira, RT, Siebel, Numara)

Sound knowledge of VSAT communication

Sound knowledge of TCP/IP Internetworking

Sound knowledge of Wireless device and product related with WISP.

Knowledge of Cisco Routers, Cisco Catalyst Switches.

Knowledge of Word and Excel and able to adapt to new software practices

Fast typing ( 80 WPM)

Professional Experience:

System Admin (Command & Control Center/ NOC)

Network Solutions LLC (A Web.com company), Herndon, Verginia, USA 05/2011 to 06/2020

Maintain and monitor Network through Alerta, Centreon, IBM Tivoli Event Viewer, Nagios, Omnibus.

Trouble shoots various problem including Linux, Unix and Windows.

Manage SEV-1 outage and engage associate departments and management to resolve the issue.

Perform Root cause analysis of the reported outage.

Repair and report failures and outages or escalate to the next superior Tier through Jira ticketing system.

Resolve customer issue through ticketing system.

Update any change or system maintenance on Change control system.

Following up on escalation to ensure event resolution.

Keeping management informed for any technical issue through Global Outage.

Communicate Vendors and suppliers for any failures and outages that need to be fixed.

Sales Associate

Exxon, On the Run, Ashburn, Virginia, USA 01/2010 to 04/2011

Sell prepared food, including deli sandwiches, pizza, hotdogs, and pretzels.

Verify age of customer if they are purchasing alcohol or cigarettes.

Operate car washes.

Collect and dispose of trash outside.

Sweep and mop floors.

Call police to report suspicious activity in and around gas station.

System Admin (Level 2)

Ark Networks (ISP), Dhaka, Bangladesh 08/2008 to 09/2009

Maintain and Monitor LINUX server

Install, Configure and Troubleshoot Customer Linux Server.

Setup Linux Firewall (IPTABLES) to protect the server.

Run Customized script (CBQ) to restrict BW to IP

Negotiate to Vendor in case of hardware and software failure

R&D new hardware and software prior to using it on production dept.

Performed hardware maintenance for co located servers, including equipment replacement and capacity planning

NOC Engineer

Arena Infotech Ltd (ISP). Dhaka, Bangladesh 08/2004 to 07/2008

Monitor and Maintain LINUX Gateway Server, DNS server, DHCP server, Web Server, Proxy Server.

Install, Configure and Maintain customer Linux server (Redhat, Cent OS, Suse, Slackware, Debian)

Monitored network devices like routers, servers, switches, Wireless Backhaul Modem, etc.

Responsible for monitoring all circuits and connected network equipment. Monitoring software is NAGIOS, NTOP, IPTRAF and alerts are acknowledged and outages are investigated.

Troubleshoots network related issues that are called in via the end users. Examples are Port Security issues, PC re-locations, problems with VSAT, Wireless P2P and P2MP connections. Fiber optic cable network.

Work with vendors to facilitate network outage repairs: working with a Cisco engineer and Cisco tech on site to troubleshoot WAN connectivity.

System Engineer

Amraa Networks (ISP). Dhaka, Bangladesh 08/2002 to 07/2004

Installing, supporting and maintaining Customer Linux Gateway server.

Managing email, anti spam and virus protection

Setting up user accounts, permissions and passwords

Monitoring network usage

Opened service tickets (RT) on LAN / WAN outages and documented all activities required to resolve the outage.

Suggesting and providing IT solutions to business and management problems

Undertaking routine preventative measures and implementing, maintaining and monitoring network security, particularly if the network connects to the internet.

Supervising other staff, such as help desk technicians

References

Furnished upon request

Contact this candidate