Computer Operator Service
Resume:
Aura Morales
*** ********* **** **, ******** NY *0509
****.**********@*****.***
OBJECTIVE:
To obtain a professional position in which I can utilize my skills and abilities. EDUCATION:
9/2001 – 6/2005 Walton High School – Diploma Bronx, NY. 9/2014 – in progress Boricua College – Liberal Arts AA Bronx, NY EXPERIENCE:
Patient Financial services Danbury hospital Bethel, CT 3/2020 - 6/2020
• Work with medicare system
• Use cones to verify all patient insurance are in correct order and up to date
• Email department to verify claim was billed correctly or if it can be billed with another supporting stand code.
• Process motile claims handle incoming patient calls. Financial service teller/ bilingual Hudson valley federal credit union Brewster, NY 7/2019 - 3/2020
• Work on both the teller and the platform with members
• Help with any transaction in with Spanish speaking member
• Call the verify check and money orders
• Help member with loan application and provide member with most up to date information on rates and other services
• Count value at the end of the day check everything was lock and offices were empty.
• Great member when they walked in a sing for assistance
• Cover at other branches as needed
Computer Operator I Apple Bank for savings Scarsdale, NY 8/2015 – 4/2019
• Placed systems online, monitor the online and ATM systems. Batch all ACH, Social Security and other altins.
• Generate and distribute reports.
• Report all hardware and data communication problem to service vendors.
• Check reports and statements produced for print quality and completeness. Depositor Services Representative Apple bank for savings NY, NY 5/2016 – 9/2016
• Add new tenants to the S1 system.
• Withdraw and issue checks to tenants and landlords.
• Verify signature for landlords
• Open Tenant account using a W-9 and a W-8 and B334 form. Teller Apple Bank for Savings Bronx, NY
8/2015- 5/2016
• Received cash, checks and completed cash back transactions for customers and employees.
• Aided customers in locating other Apple banks.
• Promoted business by courteous and efficient service.
• Handled larger amounts of cash.
• Verify checks
• Interacted with 60+ costumers daily.
Skills: I can read, write and speak Spanish fluently. I am a proficient user in Windows XP, MS Office, Adobe Reader, and Internet Explorer. I possess strong leadership, great communication abilities, and organization skills. I am outgoing, a quick learner, and punctual.
References Available Upon Request
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