Customer Care Administrative Assistant
Resume:
vilma fitzgerald
BROOKLYN, NY 11209
**********@*******.***
Combined 14 years of experience as a Medical Receptionist/Secretary in the position of Administrative Assistant. Exploring medical environments where I can utilize my combined skills in organization, communication, and problem solving. I strive to provide patients with exceptional service and unique customer care. I look to join a motivating work environment to make positive contributions, which ensure the efficiency of a facility. Fluent in operating EPIC, Kareo, and other Electronic Medical Record keeping software.
Work Experience:
Medical Secretary/ Surgery Scheduler:
Dr. Jeffrey S. Rubin
April 2019 - Present
Answer phones, schedule appointments and greet patients.
Perform Insurance eligibility verification and authorizations, confirm and collect Copayments.
Maintain surgical scheduling system and communicate with patients’ pre-operative procedures.
Obtain referrals for pre-authorizations for surgeries.
Verify physician orders for appointments and complete all paperwork for surgery.
Senior Medical Secretary/Front Desk Receptionist
NYU Langone Cancer Center
February 2006 to 2018
Scheduled for patients and Clinical Staff.
Checked in and verified all patients in Epic.
Screened all incoming calls
Act as a liaison between patients and staff
Registered and verified insurance.
Additional information:
Demonstrated ability to work in a team environment.
Fluent in English and Spanish.
Multitasking, Insurance Verification, Clerical duties etc.
References: Available upon request.
Contact this candidate