Manager Customer Service

Jul **** Current

JIM MCINTOSH

Professional Summary

Logistics Manager with Customer Service, Supervisor, Management Dependable manager with 10+ years of experience in warehouse management and employee supervision. Recognized for creating shipping revenue in excess of $40,000 annually for company. Skilled at managing inventory control, shipping & receiving, customer relations, transportation and safety & compliance. Promoted to positions of increased responsibility given strong people- and project management-skills. Self Starter skilled at Multi-Department Budgeting, National Distribution, Sales, Customer Service. Certified CDL Driver/Trainer and Transportation Safety Director charged with coaching other staff.

Skills

Administration and Management Coordination

Time Management Complex Problem Solving

Judgment and Decision Making Social Perceptiveness Writing Management of Personnel Resources

Negotiation Personnel and Human Resources

Management of Financial Resources Management of Material Resources Communications and Media

Experience

National Distribution Manager Logistics/Shipping Manager JV Rockwell Publishing Co Corning, AR

Supervise 15 person-staff in the distribution, vending of magazines. In charge of all shipping details. Manage all logistics for company which includes fleet of semi-tractor- trailers, box trucks, vans

Responsible for implementing plans to successfully generate revenue of $4,000 monthly through shipping/handling

Cut costs across the board while improving quality of all logistics, shipping and distribution for company

Entrusted with purchasing products and equipment

In charge of maintaining fleet, directing drivers, assigning roles and scheduling. Includes recruitment, discipline, promotion.

Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping. Direct inbound or outbound logistics operations, such as transportation or warehouse activities, safety performance, or logistics quality management. Direct or coordinate comprehensive logistical or reverse logistical functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse, or final disposal of resources.

201 School Street, Pollard, AR 72456

Ph: 870-***-****

***************@*****.***

Jan 2013 Jul 2015

Jul 1999 Jan 2013

May 1983

Direct distribution center operation to ensure achievement of cost, productivity, accuracy, or timeliness objectives.

Negotiate transportation rates or services.

Editor

Clay County Courier Corning, AR

Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.

Verify facts, dates, and statistics, using standard reference sources. Read copy or proof to detect and correct errors in spelling, punctuation, and syntax. Develop story or content ideas, considering reader or audience appeal. Review and approve proofs submitted by composing room prior to publication production.

Supervise and coordinate work of reporters and other editors. Plan the contents of publications according to the publication's style, editorial policy, and publishing requirements.

Reporter

Clay County Courier Corning, AR

Report news stories for publication or broadcast, describing the background and details of events.

Arrange interviews with people who can provide information about a story. Determine a story's emphasis, length, and format, and organize material accordingly. Research and analyze background information related to stories in order to be able to provide complete and accurate information.

Education

HIgh School Diploma

Piggott High School Piggott, Arkansas

References

REFERENCESJoe Jett, Dist. 56 State Representative, 870-926-2740Tim McCluskey, fellow minister, College Student 870-598-4893Lois Grooms, co-worker, manager 870-335-0102Rob Young, Corning Mayor 870-***-****

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