Director, Engineering.

Daniel Kingshott

**** ***** ****** **, *******, WA, 98012.

***@*************.***, 425-***-****

LinkedIn Profile

Nordstrom Inc August 2018 - Present

Director, Developer Experience

●Re-factored 4 technology centric teams around the 3 pillars of Developer Support, Developer Success and Developer Tools

●Upskilled engineering talent by introducing common engineering processes across groups integrated with organizational wide design reviews

●Introduced and spearheaded the formation of Special Interest Groups for platform intiatives

●Primary thought leader for ‘standardized cicd pipeline’ to deliver a community driven framework for CICD stages.

●Introduced the concept of programmatically created containers drive by internal community

●Lead the migration from IBM Datapower / Tibco to a KongHQ powered APIM platform

●Drove Hybrid and Edge compute strategies across Infrastructure and Security Services

Principal Security Engineer

●Bought in to make the security teams think like software engineers

●Introduced ACME certificate management

●Pivoted from Digicert to Sectigo for public certificates

●Designed next-generation logging ingestion for the SIEM platform

●Provided architectural oversight to multiple projects.

Sole Proprietorship May 2018 - August 2018

Consultant

●Worked with a number of small customers to optimize their AWS infrastructure

●Consulted with Air-Asia’s system team around their move to a CI/CD pipeline

●Worked with N-Ovation technology to help them gain AWS APN Status

●Developed Fault tolerant Wordpress architecture for AAT Data’s external blog using Ansible automation

●Passed AWS Solutions architect exam

Recovering from surgery March 2018 - May 2018

Point Inside August 2016 – March 2018

Director, Platform Engineering

●Drove cost saving initiatives reducing OPEX by 70% across Office Infrastructure, AWS and software licensing costs.

●Initiated, guided and drove multi-region architecture providing active-active resilience.

●Instantiated team wide training program, extended to partner teams and promoted from junior team across the company.

●Transformed team into a product driven organisation, published first 4 quarter roadmap in company history.

●Responsible for Information security, acting as CISO, gained SOCII compliance.

●Built and drove team towards customer centric KPI’s

●Instantiated numerous company wide process improvements impacting Engineering, Content Production and Sales.

●Improved system availability beyond normal SLA levels, reported on errors per million requests

BestBuy.com June 2015 – July 2016

Cloud Engineering Manager

●Architectural oversight of OpenStack deployment.

●Defined and deployed high performance storage aggregate for SQL/noSQL use cases.

●Improved team morale through application of FIRO-B techniques.

●Increased throughput by streamlining CI/CD processes and checkpoints.

●Responsible for product roadmap and architecture.

●Managed migration of multiple tenants from Essex and Havanna based clouds to a Kilo / Liberty based cloud.

●Defined and perfected in place Openstack upgrades without the need for workload migration, upgraded existing cloud from Icehouse to Kilo.

HP, Inc. August 2014 – June 2015

Chief OpenStack Architect – Helion Professional services

●Advanced architecture for large customers, including workload placement, neutron planning and scale out multi-petabyte swift and distributed control plane services.

●Best practice consultation to large Telco’s and Retail customers.

●Creation of service deliverables and reference architectures.

●Troubleshooting failed deployments for key customers.

●Global point of contact and bridge for professional services with Product Management, Evangelist Teams, Engineering and Security.

●Recorded for Audio and Video Podcasts

●Author of advanced blog posts on OpenStack technology for HP.

Expedia, Inc. October 2008 – April 2014

Director, Platform Engineering

●Responsibility for the team of 8 engineers undertaking Infrastructure Engineering and Architecture activities for Global Infrastructure Services.

●Lead team through a successful Mirantis Openstack Deployment of 2 regions each with 2 availability zones utilizing CEPH, ISCSI, GlusterFS, SCALR and Cisco UCS, EMC VNX and HP hardware.

●Undertook several key initiatives including Fit for purpose hardware SKU’s, Always Available DR Document storage and native Active Directory Integration of Linux Hosts utilizing SSSD, this lead to a reduction in operations ticket ingress of 30%.

●Developed technical team members from Windows only engineers to include Linux and Open Source applications.

●Re-Negotiated support contracts with major vendors to include onsite support, Priority level guidelines for incidents and SLA’s as well as support and service processes.

Principal System Engineer, Platform Engineering

●Provided technical oversight to the Platform engineering team and acted as a bridge between leadership and 8 matrixed engineers.

●Re-designed GSLB infrastructure from in-efficient DNS based system to a hybrid OSPF / EIGRP Route-Health-Injection based system utilizing existing Citrix Netscaler technology.

●Designed and Delivered Gemfire Grid Computing solution utilizing 3584 CPU Cores and 56TB of RAM across 112 nodes with redundant front and back 10GBit network interfaces on the Cisco UCS platform to provide 2N+1 redundancy.

●Provided infrastructure and application deployment consultancy to internal customers.

●Responsible for defining architecture standards across Global Infrastructure Services

Operations Architect / Senior Applications Engineer.

●Working in the Customer Service and Financial Application spaces with Tomcat Applications, Oracle DB and ERP Suite, WS02 Middleware, Windows / Linux and Splunk.

●4th Line escalation point for Application Engineering teams.

●Implemented custom RPM packages and YUM Repo for system preparation activities including, Tomcat7, Java 6 and Operational deployment scripts, enabling engineers to take bare metal to running applications in under 30 seconds..

●Undertook significant remediation of WS02 Middleware environment including MySQL optimization and circular replication, Application tuning and system patching.

Unix Engineering Manager

●Managed team of 7 Unix Engineers providing support and engineering to Application Engineering teams.

●Reduced Average ticket resolution times from several days to 2 hours.

●Deployed BeyondTrust power broker identity services to integrate Linux servers into existing Active Directory environment.

●Remediated External DNS solution from multiple internal masters used for AXFR transfers to UltraDNS to de-centralized solution allowing internal teams to manage their own DNS.

●Managed and oversaw Puppet deployment project allowing for centralized configuration management of over 6000 linux servers.

Global Operations Manager

●Managed team of 20 Systems Administrators (Linux, Windows, Network, Database and SAN) working 1st shift in the tier 3 operations center.

●Ran all major incidents including ‘Code Red’ events.

●Direct input to all change advisory board activities.

●Drove process improvements through more precise support documentation.

Senior Systems Administrator, Hotels.com

●Working within the hotels.com brand of Expedia, responsible for all hotels.com Application (Tomcat 6), OS infrastructure and Citrix Netscaler Administration.

●Reduced application instability by undertaking a full root cause analysis, utilizing Java Thread Dumps, Java Heap Dumps and Wireshark captures to understand the anatomy of an incident.

●Streamlined Application deployment process from several hours across 160+ tomcat instances to less than 7 minutes.

●Produced all documentation and architecture diagrams reducing technical and operational debt.

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