Experience with Microsoft products.

Javin Loran Rees

*** * **** *, **** UT *****, 435-***-**** *****.****@*****.***

Summary of Qualification: Proficient knowledge of MS Office Suite. Strong conviction and confidence to communicate with customers. Dedicated customer service and motivated to maintain customer satisfaction. Critical thinker with effective time management skills.

Highlights

• Service-Oriented with willingness to learn

• Energetic work attitude

• Ability to understand customer’s needs.

• Proficient knowledge with Microsoft and Lenovo products. Experience

Ancestry Inc. August 2019 – September 2020 (Customer Support Specialist) Lehi, UT

• Provided customer support via phone, email/chat

• Helped troubleshoot website issues, DNA kits,

health kits and family trees.

• Completed orders for customers for DNA kits, Health kits, and Subscriptions Varex Imaging Corporation April 2017- November 2018 (Production Operator) Salt Lake City, UT

• Trained in several business systems/concepts such as Demand Flow, Statistical Process Control, Process Documentation, Empowerment, Six Sigma methods, Quality and Cost Improvement.

• Worked with SAP and maestro productivity

software.

• Inspected and tested parts, assemblies, and

products using precision measuring and testing

equipment.

• Worked with hand/power tools to complete projects Pepperidge Farms June 2016 –February 2017 (Production Line) Logan, Utah

• Worked with vendors and maintained on time delivery status on shipment’s.

• Ensured that production requirements and standards were met consistently before shipping.

• Made every effort to increase productivity and efficiency without compromising quality and received a bonus for making progress in the process line.

Education

LDS Business College January 2017 – Present Business Management Salt Lake City, UT

Mountain Crest High School August 2010 – May 2013 Logan, Utah

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