KWAME APPAU OPOKU GYAMFI

Cottage Grove, MN. *****

+1-612-***-**** adfyvz@r.postjobfree.com www.linkedin.com/in/kwameappau

Education

Concordia University- Saint Paul, Minnesota, United States 2019 – 2020

Master of Science (MSc) in Information Technology and Management

University of Ghana, Accra, Ghana 2013 - 2017

Bachelor of Arts: Political Science with Geography and Resources Development

Skills

Statistical Package for the Social Sciences (SPSS)

Tableau

ArcGIS

Operating system- Windows, Linux

Microsoft Office Suite proficiency

Advanced Excel: VLookup, Pivot Table, Data Validation

Python

Experience

Prometheus Labs San Francisco, California, United State. Aug 2020 – Present

Data Analyst (Volunteering)

Cleaning and verification of data with Google Spreadsheet

Increased the number of analyzed data per hour from 30 to 50 helped my team to exceed project goals by 12%

Assisted in creating and scaling the "We're Hiring!" project from 1,300 hiring managers, 10 companies in 2 countries to 3,500 hiring managers, 903 companies in 32 countries

S.J LLC. Eagan, Minnesota, United States. Feb 2020 – Sep 2020

IT Support Specialist (Full Time)

Increase efficiency and value for client by utilizing operating systems administrative tools to address computer issues remotely

Personal accomplishment at deployment department led to mass production, resulting in 59% increase in revenue.

Troubleshoot and resolve issues escalated from customer support and other departments with a100% success rate

Resolved a range of issues by leveraging diagnostic and troubleshooting abilities using the elimination method.

Assisted in creating innovative deployment and installation strategies for the organization, eg. Developed autonomous system for OS deployment to increase efficiency by 50%

Ernst & Young, Advisory Service Accra, Ghana Sep 2017–Aug 2018

Advisory Associate & Core Business Service (Full Time)

Supported a team, in undertaking firm wide analyses of certain renowned banks in Ghana: Engaged in several performance measurement and improvement assignments.

Researched and generated industry best practice information, as well as thought leadership on certain subjects to help formulate a comprehensive performance improvement plan for clients.

Aided various advisory teams in market and industry research for several assignment to speed up service delivery

Promoted the company in maintaining a work environment focused on quality, communication, collaboration, integration, and teamwork

Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets and imaging documents.

Centre for Remote Sensing and Geographic Information Service Accra, Ghana May 2015 – Aug 2016

GIS/ Data Analyst (Internship)

Work on data analysis, data management & manipulation, query writing, report writing and database designs for over 15 projects.

Input spatial and non-spatial digital data to GIS; performed proper verification procedures to ensure resultant database is free from error; gathered information in the field using GPS Garmin Montana, Trimble.

Design and implemented an ArcGIS mapping projects using coordinates picks from fields.

Demonstrate proficiency in and teach technical skills to team members in data management / statistical analysis software (SPSS, SAS, ArcGIS), Microsoft Suite.

Leadership & Volunteering

President, Station Basic School Alumni (2010 batch). Helped raised funds to contribute to renovation of ICT Lab and the library.

Class representative, Kumasi High School (2010-2011)

Member, Ghana National Mathematics Camp in partnership with MEAGSA (2010)

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