DIANA AVILA

**** **** ****** **, ** *****

Cell: 562-***-****

adfyg7@r.postjobfree.com

Successful at tracking shipments, updating records and maintaining open communication with international offices and export authorities. Good documentation, multitasking and organizational skills. Expert cargowise user. Cargo booking

Relationship management

Performance optimization

Shipment tracking

Schedule coordination

Document preparation

09/2017 to 03/2020

BGI WORLDWIDE LOGISTICS INC.

Compton, CA

Import Forwarding Agent 1

Created and updated cargowise files to track customer, shipping and internal data. Tracked and traced air and ocean shipments in order to maintain current status information. Coordinated with freight forwarders to expedite international shipments. Created and updated spreadsheets to track ocean container and keep client updated daily. Communicate effectively with clients and vendors.

Timely and accurate file processing.

10/2012 to 09/2017

NORMAN KRIEGER INC

Long Beach, CA

Import Forwarding Agent 1

Tracked and traced air shipments in order to maintain current status information. Delivered product to customer locations.

Improved operations by working with team members and customers to find workable solutions. Coordinated with freight forwarders to expedite international shipments. Issues Billing timely

09/2012 to 12/2014

AREOUNION CARGO

Los Angeles, CA

Assistant Manager

Enforced company policies and procedures to strengthen operational standards across departments. Directed and led employees, supervising activities to drive productivity and efficiency. Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership. 10/1996 to 06/2012

SWISSPORT CARGO SERVICES

Los Angeles, CA

Operations Manager

16 years of International Air Cargo and customer services. I started as a customer service agent and moved up the ladder to manger. I handle air import / export for a few difference airlines while working for Swissport Cargo. I worked closely with airline staff to met required standers and procedures. HIGH SCHOOL DIPLOMA 05/1990

Paramount High School, Paramount, CA

SUMMARY

SKILLS

EXPERIENCE

EDUCATION AND TRAINING