Sales Manager
Resume:
SUMMARY
Hardworking and reliable individual with strong ability in troubleshooting and customer relations. Offering tech savviness, active listening and critical thinking. Highly organized, proactive and punctual with team-oriented mentality. Have spent the past decade working in the field and am looking to pursue a career path that will bring me home to my family. SKILLS
Monitoring and supervising field
personnel
Electrical and technical troubleshooting
Field support
Extensive software knowledge
Client account management
Product and service knowledge
Inside and outside sales
Strategy development
Personnel training
Lead generation
Critical thinker
Logistical Analytics
Upselling sales techniques
Social Networking
EXPERIENCE
MWD/LWD Field Specialist
Nisku, AB
Weatherford Drilling Services/ Jul 2011 to Current Worked with various on-site contractors, company representatives as well as remote engineers and technical advisors to effectively achieve successful completion of 14 projects during tenure.
Provided accurate reporting and logs regarding regulatory requirements and specific client requests.
Leveraged Weatherford proprietary reporting software to input data daily and compile data gathered from various sources.
Specialized in fast-paced operations.
Responsible for entire field operations regarding MWD tools including, but not limited to transportation, storage, testing, programming, field setup, live operations, downhole deployment, maintenance, inventory logistics and documentation, managing critical parts and equipment as well as all consumables needed on-site for operations, downhole retrieval and troubleshooting.
Holds excellent safety record during tenure with no reportable incidents, timely JSA deliverables, observed positive behaviour and hazard ID reporting. Helped in creating SOP's whenever necessary.
Handled training responsibilities with 10+ short service employees and conducted training audits on each while maintaining personal competencies on all applicable Weatherford MWD/LWD training.
Completed all necessary technical training as required. Implemented upselling techniques while advising clients of various sensors that could be employed to achieve more efficient operations.
Participated and helped lead daily ERP's and updated accordingly based on site-specific need.
S
Del Stocking
*********@*****.***
Spruce Grove, AB T7X
0N9
Maintained vehicle and all pertinent documentation as according to all Weatherford field requirements.
Assisted in creation of SAGD field manual.
MWD Field Specialist
Calgary, AB
Harbor Technologies Ltd./ May 2010 to Jul 2011
Achieved cost-savings by developing functional solutions to remote directional drilling problems.
Responsible for entire field operations regarding MWD tools including, but not limited to transportation, storage, programming, field setup, live operations, downhole deployment, maintenance, downhole retrieval and troubleshooting. Specialized in GE Tensor positive pulse MWD tool technology and software. Implemented remote directional operations onsite.
Second Year Apprentice Electrician
Spruce Grove, AB
Power Works Electrical Ltd./ Sep 2008 to Jan 2010
Residential and commerical apprentice electrician. Smaller company allowed for acquisition of larger knowledge base. Supervisor on projects immediately after becoming 2nd year apprentice.
Responsible for on-site safety documentation and implementation. Successfully achieved a zero incident work environment during tenure.
High-angle installations and utilizing various personal and material lifting methods including elevated work platforms, telescopic handler, articulated boom lifts and acquired necessary training for each as required.
Communicated effectively with clients and used upselling techniques when required based on their requests.
Promotions Manager
Spruce Grove, AB
Boston Pizza/ Jun 2007 to Jun 2008
Coached serving staff to improve sales performance and bottom-line results. Achieved a 10% increase in sales volume during tenure while lowering labour costs by 7%. Developed and deployed promotional sales tools to improve store visibility across various platforms. Grass-roots marketing campaign to local businesses increased lunch sales volume by 20% during tenure.
Responsible for operations of fast-paced restaurant and found efficiencies while managing 25+ staff during shift.
Capable of creating a team-first work environment through positive support and leading by example.
Personnel Manager
Spruce Grove, AB
The Old Spaghetti Factory/ Sep 2002 to Jun 2007
Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
Onboarded and trained more than 20 new employees per year. Strengthened and enhanced processes for managing complaints by leading thorough investigations into incidents and concerns. During tenure achieved a 15% increase if comment card results, a metric highly monitored by head office. Implemented a superior POS system into operations; Including the programming, live beta testing, and live operations with zero downtime.
Responsible for supervision of 30+ employees during shift. EDUCATION AND TRAINING
Some College (No Degree): Electrical Engineering Technologist DeVry Institute Of Technology
Calgary, AB
Some College (No Degree): Electrician Apprenticeship (Currently 2nd Year) NAIT
Edmonton, AB
Some College (No Degree): Management Studies
Grant MacEwan University
Edmonton, AB
High School Diploma
Onoway Jr./Sr. High School
Onoway, AB
CERTIFICATIONS
MWD Field Specialist Level I, II, III, IV, and V training LWD Field Specialist Level I and II training
WHMIS
H2s Alive
Transportation of Dangerous Goods
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