Pharmacy Technician Customer Service

Samantha A Bezon

Albion, NY ***** 585-***-****

*********@*****.***

Education/Certifications

****- *******- *** *******

****- *******- ******** ******** ********** Certification

2001-2005 Genesee Community College; Course work, Batavia, NY

1998- 2001 Charles D'Amico High School; Diploma, Albion, NY

Work Experience:

2019-Present- Rochester General Hospital

Full time certified pharmacy technician, inpatient technician. Deliver medications to floors, work with omnicel. Responsible for control substances, IV compounding, batching multiple IV bags. Team work, problem solving, multi tasking, triage calls from nurses and doctors. Fill first doses and stat medications.

2015- 2018- University of Rochester- Wilmot Cancer Institution

Certified Pharmacy Technician/IDS Compounding Tech: Full-Time- HAZ and NON- HAZ IV compounding, able to work fully gowned in a clean room environment. Setting up for production- devices, drawing stations, etc. Assembles, inspects and verifies compounding components. Responsible for sterile compounding duties. Compounding of specialty pharmaceuticals which may include dilution calculations. Verifies ingredients for batching. Under direct pharmacist supervision. Restocking of supplies, fluids, pha-seal, tubing, syringes, drug, etc. Responsible for the health and safety of self, co-workers, and patients. Able to work effectively and multi-task in a fast-paced, stressful environment. Inventory Control such as Unit inspections, temperature logs, Fill Outpatient oral and IV prescriptions, Triage phone calls, Outdates of drug. Deliver finished chemo projects to inpatient floor med rooms and infusion center, Assist the pharmacist, Work efficiently and effectively, train new employees, other duties as assigned.

2013- 2015- STG International, Inc. / Buffalo Federal Detention Facility, Batavia, NY

Certified Pharmacy Technician: help prepare prescribed medication, counting and labeling bottles, monthly outdate inventory and daily temperature checks, monthly syringe inventory, ordering medication supply, creating new paper MARS for detainees, assist providers with medication orders and discontinuing medications, stock and keep up to date of overnight/weekend med cart, prepare transfer medication packs for detainees, operate multiple computer systems, medical charts and records.

2009- 2013 Wegmans; Rochester, NY

Customer Service Pharmacy Technician: Full time- help prepare prescribed medication, counting and labeling bottles, multi-tasking, problem solving, solve insurance issues, prior authorization and workers comp specialist, customer service, ordering daily orders,inventory ordering, stocking and outdates of medications, train new technicians, updating inventory, team building

2010-2011 Default Servicing Solutions, LLP; Albion, NY

Telephone Customer Service Representative: Part time- Inbound and outbound calls, introducing and explaining a default program, operating computer programs, meeting goals as a team and individual, follow new policies and procedures

2007- 2010 Rochester General Hospital; Rochester, NY

Pharmacy Technician: Full time- help prepare prescribed medication, multi-tasking, problem solving, counting and labeling bottles, solve insurance issues, customer service, prior authorization and workers comp specialist, ordering daily orders, train new technicians, updating inventory, team building

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