Network Engineer

PROFESSIONAL SUMMARY

Savvy Network Support Engineer dedicated to maximizing network uptimes through careful application of both automated monitoring and manual supervision. Veteran manager of network deployments at all scales. Perpetually available to correct faults and avert disasters. Equipped to oversee large-scale workforces or go hands-on with complex network management

tasks.

WORK HISTORY

Network Support Engineer / h3 Technologies / 01.2017 - 12.2018

Drafted post-mortem documentation analyzing instances of network system failures, including required repair and restoration efforts.

Supported users in setup and configuration of wireless bridge networks.

Designed and implemented cloud network infrastructures, including intra- and inter-data center connections.

Diagnosed network problems involving combination of hardware, software, power and communications issues.

Introduced automation of monitoring system for 24/7 network systems, bolstering continuity of operations.

Analyzed, troubleshot and enhanced network performance to drive efficiency.

Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.

Collaborated with engineering to report issues, manage project

deliverables and provide status reports.

Trainee Technical Support Engineer / Pakistan Civil Aviation Authority

/ 01.2016 - 01.2016

Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.

Aligned office departments and increased inter-department communication and data sharing.

Configured hardware, devices and software to set up work stations for employees.

Helped streamline repair processes and update procedures for support action consistency.

Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.

Patched software and installed new versions to eliminate security problems and protect data.

Explained technical information in clear terms to non-technical individuals to promote better understanding.

Documented all transactions and support interactions in system for future reference and addition to knowledge base.

EDUCATION

Stratford University / 2020

Master's in Networking and Telecommunication

Sir Syed University of Engineering / 2017 Bachelor's in Telecommunications

CERTIFICATIONS

CCNA (Routing & Switching)

CIT (Computer Information & Technology)

SKILLS

Microsoft Office (Word, Excel, PowerPoint)

Microsoft Project

Java

OPNET

Turbo C

MATLAB

AutoCAD

Technical Writing

Port security knowledge

Network security systems

VLAN aggregation

IP address structure

DNS implementation

Routing protocol expertise

Firewall management tools

Networking protocol expertise

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