Customer Service Operator

Suman Thapa

Mobile: +971*********

E-Mail:************@*****.***

OBJECTIVE:

To obtain a position that will enable me to utilize my experience and knowledge and educational skill. And ability to work with people.

PROFESSIONAL EXPERIENCE:

Worked as Granulation operator in Akin Laboratories India.

DUTIES:

Worked on the production line.

Used the Hayssen machine and other heat sealing machines .

Mixed small scale batches/dying of different ingredients .

Customer Service.

Loaded/unloaded trucks

Delivery of feed and mulch to local customers.

Raw material management..

Stock controlling.

RESPONSIBILITIES:

Following of SOP’s

Receiving of liquid materials and other batches to be packaged

Pre-weighing of all raw materials for batches to be manufactured

Following of validation protocols

Cleaning of tanks, pumps and mills

Manufactured all batches from start to finish, including: checking and verifying raw materials before start up of batch, manufacturing of the batch, in-process testing during the batch, sampling of the batch and storage of the batch.

Worked with customers on new batches and formulations

Lead position in charge of water system on the weekends, which included sanitization and sampling of the water.

Sampling of purified water on a daily basis.

EDUCATION:

11th discontinued.

KEY SKILLS:

Self-motivated with a flexible attitude, and be able to adapt quickly to change.

Having exceptional interpersonal, communication and motivational skills

Proven ability to stay within approved budgets, schedules & achieve objective.

AREAS OF EXPERTISE:

Good at communication

Quick learner

Technical knowledge

Performance reviews

Execution planning

Effective time management

Organization, planning and priority setting

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