Paul Christian D.
Castillo
CUSTOMER SERVICE REPRESENTATIVE
ABOUT ME
****.************@*****.***
Lipa City, Batangas Philippines
I am a graduate of Bachelor of Arts in Communication, Major in Journalism. Aiming to pursue a career in Aviation and in Customer Service.
An employee with over a year of successful experience working as a Customer Service representative. A strong believer in the power of positive thinking in a workplace. With the passion, experiences, and communication skills i have, I dream to become a crew of choice.
April 8, 1996
24 years old
SKILLS
EDUCATION
Bachelor of Arts in Communication,
Major in Journalism
De La Salle Lipa
2013-2017
EXPERIENCE
Customer Service Representative
Alorica Lipa City / Florists’ Transworld Delivery (FTD)
Florist Transworld Delivery is a floral wire service based in the United States. as an FTD representative I was tasked to take in customer orders and service recovery requests.
Seasonal Account
February - March 2018
Customer Service Representative
Alorica Lipa City / Macy’s (omnichannel)
Macy’s is a retail store based in the United States. As a Macy’s representative I was tasked to take in, track, and locate customer orders and accounts.
Regular account
July - April 2019
Customer Service Representative
Alorica Lipa City / GrubHub Customer Care
GrubHub is an American online and mobile prepared food ordering and delivery platform. As a GrubHub representative I was tasked to track orders and provide accounts services.
Regular Account
May 2019 - Present