OBJECTIVE
ROGER
SAID
Lebanon/Fanar
**********@*******.***
Proactive and energetic individual with a positive attitude to work.
Looking to enhance my IT skills, to intensify my interpersonal and communication skills, my keen strategic approach as well as my forward thinking all put forth towards becoming an immediate contributor and deliver on results; coming with over 5 years’ experience in the software field.
EDUCATION
Bachelor of business computing Usek
2009 – 2012
Baccalaureate Lycee Officiel Rmeich
2008 – 2009
EXPERIENCE
Business Analyst everteam
2017 – PRESENT
-Analyzing business needs, and creating a detailed business analysis, outlining problems, opportunities and solutions for a business.
-Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
-Develop requirements specifications according to standard templates, using natural language.
-Identify problems within a business, including through using data modelling techniques.
-Construct workflows charts and diagrams; studying system capabilities; writing specifications.
-Improve systems by studying current practices; designing modifications.
-Recommend controls by identifying problems; writing improved procedures.
-Conduct workshops and training sessions.
Business Analyst Neumann
MAR 2016 – NOV 2016
-Technical support and assist in prototyping.
-Clients meeting and documentation of business requirements.
-Data cleansing and validation of deliveries.
-Preparing reports summarizing and detailing several situations.
-Coordinate with all involved teams.
-BI tool customization based on requests.
-Data preparation for new project.
Business Analyst Softsolutions
2013 – 2016
-Testing applications. Configure reports, workflows, give user access rights, data integration.
-Training and presentation for new comers.
- Documentation and requirement gathering.
-Follow up on projects and support clients.
-Log all issues and new requests.
-Analyze client’s issues and dispatch them to the concerned people.
-Validation of application before deliveries.
-WebEx and GoToMeeting with local and external clients.
-Provide solutions to ameliorate existing system.
SKILLS
PL/SQL
Documentation
Client focus
Reporting
Workflow configuration
Familiar with long working hours
Microsoft office
Teamwork
Tech savory
ACTIVITIES
Interested in new technologies and always looking to learn from the best. Football lover, like to go to cinema. Very good in English and French, Arabic is my Native Language.