Pharmacy Technician Customer Care

Neisha N. Benson

HIGHLIGHTS OF QUALIFICATIONS

●Twelve years’ experience in a plethora of pharmacy settings

●Four years’ experience in sales

●Experience with a wide variety of hardware, software, and pharmacy robotics

●Extensive knowledge of medications and pharmacology

●Able to work alone or with a group achieving above and beyond our goal

●Extremely familiar with laboratory procedures and SOPs

●Comfortable with Microsoft Windows, Linux, iOS, and more

●Recipient of the Iowa Pharmacy Technician of the Year award from the Iowa Pharmacists Association

Work Experience

Companion Protect - Leawood, KS Feb 2020- Aug 2020

Sales Development Representative

●I had the Northeast section of the United States. I sold 6 large accounts this year.

Pharmacists Mutual Group - Overland Park, KS Jul 2018 - May 2019

Insurance Agent for the State of Kansas

●I sold property, casualty, life, health, flood, and crop insurance.

●Responsible for generating leads while taking care of the existing book of business.

inVentiv Health - Overland Park, KS Feb 2016 - Dec 2017

Pharmaceutical Sales Representative

●Educated doctors and staff members about my products versus other medications in the class.

●Cultivated new relationships in the healthcare industry and kept the trust of my older relationships as well.

Hy-Vee Central Fulfillment Center - Des Moines, IA Sep 2013 - Nov 2015

System Administrator and Production Technician Supervisor

●Oversaw the production line, hardware, and software.

●Managed 30 direct reports.

●I recruited pharmacy students to come and work for Hy-Vee on pharmacy school career days.

Hy-Vee - Marion, IA Sep 2012 - Sep 2013

Certified Pharmacy Technician (CPhT}

●I answered phones, patient questions, processed claims, ran the register with a smile, and assisted other staff members as needed.

●Due to my extensive knowledge of our software, hardware, and robotics, I maintained the equipment.

Hy-Vee Corporate Office - West Des Moines, IA May 2011 - Sep 2012

Software Training Specialist

●I traveled within the company’s eight state area as assigned and installed new hardware and software. I trained all pharmacists and staff on the new system.

●I assisted with the long term care piece as well.

Education

Emporia State University, Emporia, KS

Bachelor of Science in Biology/Zoology

Life, Multiple Countries, Earth

I have travelled extensively throughout the world and seen things most people only dream about. I have learned things most people never even think about. I have eaten things that most people would run away from. My point is, do not discount life experience in a person. It is a wonderful gift.

Certifications/Accreditations

●Board Certified Pharmacy Technician (CPhT), 2009 to present

●Kansas Insurance license for Life, Heath, and Crop, 2017 to present

●Missouri Insurance license for Property and Casualty, 2020 to present

●Licenses in 26 more states and the District of Columbia for Property, Casualty, and Life, 2020 to present

●FEMA Flood Insurance Accredited

●Medication Therapy Management (MTM) certified

●American College of Clinical Endocrinologists (AACE) certified

Contact this candidate