Michelle Douglas
I am a dedicated and focused employee who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Seeking a role of increased responsibility and always wanting to learn more.
Work Experience
Waitress Gordon Street Tavern - Alvin, TX July 2016 to Present
As a server, I am responsible for positive customer interactions while serving guests in a friendly and efficient matter. As a server I am expected to be attentive towards our guests’ needs, and to allow them to feel welcomed. While working in the restaurant industry I have learned to have an exceptional listening ability and phone conversing ability while retaining a professional attitude.
Inside Sales Representative Maudlin and Son Mfg - Kemah, TX August 2014 to November 2015
Learned the entire line of manufactured items produced. I would receive purchase orders then enter them into our system.
Sales-Rep/Merchandiser CROSSMARK September 2013 to August 2014
Receive and display merchandise in Wal-Mart stores. -Working directly with management teams. -Responsible for data entry relating to merchandise inventory.
Department Manager WAL-MART September 2012 to October 2013
Maintained in-stock for multiple departments -Order product as needed. -Kept shelves stocked sufficiently with inventory; culling out-of-date merchandise -I was responsible for six or more employees - Assigning tasks and overseeing completion of work by end of day -Prepare inventory tracking reports -Enter data on company software (SMART system) -Assist other department managers as needed.
Education
High School Diploma Friendswood High School - Friendswood, TX 2011
Skills
• Customer Service • Filing • Reports & Spreadsheets • Complaint Handling • Telephone & Front Desk Reception • Strong verbal and written communication skills • Proven ability to deal promptly with emergency situations• Able to multi-task, prioritize and flexible with changing business requirements •Precise attention to detail Computer Skills • Data Entry (53 WPM) • Microsoft applications
References
Available upon request