Lucas Ezequiel Diaz Ocantos
Date of Birth: **/**/1986 – Marital Status: Single (one child)
City of Birth: Córdoba, Argentina - Address: Sarmiento 985 PB C Apt. - General Paz N/HOOD Mobile: 351-********* - E-mail: ***********@*******.*** Young, proactive and self-sufficient IT technical support analyst who is able to handle work under pressure. Excellent common sense and able to understand different cultures. Internationally traveled. Open mind. Self-motivated, hardworking individual. In depth understanding of emerging technologies and their commercial applications. Great empathy with customers and teammates. Fast problem solver. Extremely active and eager to try new approaches. Integrity and coherence, with the aim of getting other people to commit and cooperate Work Experience
• Coin Tech S.A - Technical Support Specialist – Since 2018 Completed tasks: Remote product deployment - End user and management training - Windows Server 2008, 2012, 2016 - Interbase and Oracle Database Engines - Networks administration and configuration
• Secretaría de Asistencia y Prevención de la Trata de Personas del Ministerio de Gobierno y Seguridad de la Provincia de Córdoba - IT Department Manager - August 2014/September 2015 Completed tasks: On site computers and printers maintenance – SUAC system
• Hewlett Packard - Midrange operations - June 2011/July 2013 Completed tasks: Incident & Problem Management - Unix and Windows servers Monitoring - Network basic configuration - Change Implementation - Event Management- Critical incidents handling - Client Support
• COINED International - IT Auxiliary and Web Developer - June 2010/June 2011: Completed tasks: Web Developer – SEO - On site computers and printers maintenance.
• Apex a Sykes Company - Telemarketer for Capital One - January 2008/August 2008 Completed tasks: Client support specialist
• Variety of temporary jobs in New Zealand - December 2006/December 2007: Completed tasks: Interpreter Spanish- English, Bar Manager, etc. Education
• Oracle Database Administrator – UTN Fundación Prodyesa
• Full Stack Web Developer – Educación IT - Current
• Postgraduate course of Digital Marketing and Internet Business – La Metro - Graduate
• Systems Analyst - IES Siglo 21 University – On hold Languages
• Spanish: Native
• English: Advanced
Skills
• Integrity and coherence, with the aim of getting other people to commit and cooperate
• Ability to bring quick responses to unexpected problems avoiding crisis situations
• Great capacity when it comes to team work
• Ability to be self-sufficient with unknown technologies
• Great service vocation
• Ability to become leader of the group based on empathy and example. Great capacity to make my teammates be more motivated on the daily tasks
• Persuasion to achieve the objectives
• Self-control of emotions: Control difficult stress situations naturally