Chef

Khiry Rashad James

**** ********** *****, ******** ******, CO 404-***-**** *****.*****@******.***

EDUCATION

January 2017 - Current Associate of: Computer Science and Programming

Central Georgia Technical College - Macon, GA

August 2007 – May 2011 High School Diploma

Faith Baptist Christian Academy - Ludowici, GA

EXPERIENCE

MBK Senior Living – Chef September 2019 –

Ensure all food is served at the correct temperature and charted as such

Ensure food storage areas are clean and organized at all times.

Take care of food orders when they arrive in a timely manner.

Responsible for cleanliness of the kitchen and dining areas

AGS – Technical Support Specialist April 2019 – July 2019

Provide excellent customer service and focus on issue resolution

Drive positive customers experience

Delivered friendly and professional customer service

Open tickets and triage tickets to the correct department

UPS –Package Handler August 2018 – April 2019

Fast paced unload and load position

Used time management and communication skills while interacting with co workers to complete assigned task

Ensure trucks are fully unloaded/loaded

Ensure task are performed safely aligned with company standards

Continuously lifting, lowering, and sliding packages that typically weigh 25 – 35lbs and may weigh up to 70lbs

Verifies and keeps records on incoming and outgoing shipments and prepares items for shipment by performing the following duties to quality and productivity standards.

GEICO – Sales & Customer Service Agent IV November 2015 – March 2018

Complete underwriting projects

Effectively make termination, risk, and pricing decisions within lines of authority

Effectively develop and lead employees

Understand agent’s root cause/performance trends and create action plans for improvement

Present monthly results to supervision/management

Provide excellent customer service and focus on issue resolution

Complete departmental projects

Coaching and meet with agents for improvement on metrics

Verizon Wireless – Solution Specialist November 2014 – November 2015

Delivered friendly and professional customer service

Assist customers with choosing customized solutions for everyday life

Build the company’s customer base and growth

Drive positive customers experience

Completed weekly business reports and audits

Lowe’s –Sales Specialist May 2013 – August 2014

Provided outstanding customer service in a fast paced environment

Used time management and communication skills while interacting with co workers and customers

Scheduled multiple departments, tracked hours daily, and monitored daily sales

Ensure all aisles are zoned, fronted, and fully stocked

Walked departments, enforced POG integrity, fixed pricing issues, checked top stock issues, assisted with zoning duties

Conduct daily meetings with associates

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