ALLAN MCMILLIN
Calgary, Alberta
Mobile: +1-403-***-****
*************@*****.***
Professional Summary
● 15 years of System and Network administration experience
● Working toward the Certified Information Systems Security Professional (CISSP) certification Professional Experience
Network Administrator PCe Solutions
Jun. 2019 – Aug. 2019
Projects:
● Configured and deployed 802.1x Wi-Fi Authentication mechanisms for client corporate WiFi installation.
● Deployed Datto RMM Managed Services agent to Windows and macOS client systems to facilitate the transition to a new Managed Services platform.
● Configured Datto RMM Managed Services and Service Desk Management System Responsibilities:
● Provided remote and onsite managed IT services for clients in various industries and environments of varying complexity
● Maintained production Linux Server environments, including installation, patching, and outage resolution.
● Provided troubleshooting and problem resolution for client Cisco Meraki network environments. Technical Environment:
Windows Server, Windows Desktop, macOS, Linux, Apache, WordPress, Autotask PSA, Datto RMM, ConnectWise, Cisco Meraki, Sonicwall, NinjaRMM, Cloudflare, Microsoft Office 365, Azure AD, Group Policy, Active Directory, PowerShell, Windows Shell Scripting, MacOS Shell Scripting IT Support Contractor Computation Ltd.
Feb. 2017 – Present
Projects:
● Deployed Routers and Phone Systems to as part of regular network upgrades
● Replaced Ethernet Switch resolve issue with malfunctioning Ethernet Switch
● Resolved an issue with a malfunctioning UPS per requirements of client budget Responsibilities:
● Provided IT support services on an as-needed basis for client infrastructure issues Technical Environment:
Cisco Routers & Switches, Sonicwall firewalls
ALLAN MCMILLIN
Calgary, Alberta
Mobile: +1-403-***-****
*************@*****.***
Systems Analyst Ironclad TEK
Jun. 2017 – Nov. 2017
Projects:
● Designed and deployed Veeam Cloud Backup solutions for clients seeking to maintain offsite backup solutions.
Responsibilities:
● Provided operational maintenance for deployed cloud backup solutions
● Created documentation of deployed solutions to ensure clients were informed of deployment configurations and design decisions.
Technical Environment:
Windows Server, Windows Desktop, VMWare vCenter, Veeam CloudConnect Backup, Veeam Backup
& Replication, ConnectWise, Nutanix, Microsoft Exchange, Microsoft Office 365 IT Contractor Great West Hosting
Feb. 2016 – Apr. 2016
Projects:
● Designed and deployed Nagios infrastructure monitoring on Amazon AWS hosted servers
● Deployed and maintained NIS Authentication on Linux based production servers. Technical Environment:
Amazon AWS, Linux, Apache, NIS, Nagios
System Administrator HQ SPEC Engineering Inc.
Feb. 2013 – Sep. 2015
Projects:
● Configured and deployed Windows-based Single-Sign-On (SSO) software within organizational infrastructure
● Investigated malicious behaviour, including collecting email data, local files, workstation configurations, and backup data
● Provided operational security assistance in the form of malware incident response and removal
● Deployed network performance monitoring
Responsibilities:
● Provided support for 80 head office and remote users across different business units requiring different application environment management strategies
● Maintained a VMware virtual environment containing approximately 20 Linux VM’s and 5 Windows Server 2008 endpoints
Technical Environment:
Windows Server, Windows Desktop, Microsoft Exchange, Debian Linux, Apache, Microsoft SQL, MySQL, Nginx, PRTG, Cisco Routers, Dell Switches, Dell Equallogic Storage, VMWare vCenter, Unitrends UVB Backup, Dell AppAssure, Backup PC, Asterisk, Mitel VoIP PBX, NFS ALLAN MCMILLIN
Calgary, Alberta
Mobile: +1-403-***-****
*************@*****.***
System Administrator Aura Advanced Technologies Inc. Oct. 2010 – Feb. 2013
Projects:
● Deployed Barracuda Web Filter to better manage Client Staff internet use Responsibilities:
● Provided Client IT Support, which included troubleshooting server, workstation and network issues, inside IT sales, bookkeeping and purchasing.
● Removing malware from client computers
Technical Environment:
Windows Server, Windows Desktops, Vmware ESXi, Symantec Backup Exec, Microsoft Exchange, Active Directory, Microsoft SQL
System Administrator Kismet Solutions Inc.
July. 2008 – Oct. 2010
Projects:
● Deployed updated network infrastructure to enable resource sharing between two clients. Responsibilities:
● Provided Client IT Support, which included troubleshooting server, workstation and network issues.
● Removing malware from client computers
Technical Environment:
Windows Server, Windows Desktops, Vmware ESXi, Symantec Backup Exec, Microsoft Exchange, Active Directory, Microsoft SQL
System Administrator FunSun Vacations Ltd.
Feb. 2006 – Jun. 2008
Projects:
● Configured and deployed MySQL based Single-Sign-On (SSO) to access email and an internal web portal
● Provided operational security assistance in the form of malware incident response and removal Responsibilities:
● Provided support for 125 user head office and remote users across different business units requiring different application environment management strategies Technical Environment:
OpenVPN, Windows & Linux System administration, Managing Windows Desktops, Networking configuration and operations maintenance, MySQL, Apache, LAMP Stack, Active Directory, Microsoft SQL, Apropos, Nortel PBX, Sabre GDS, Worldspan GDS, Symantec Backup Exec, Bash ALLAN MCMILLIN
Calgary, Alberta
Mobile: +1-403-***-****
*************@*****.***
Network Administrator Opcom Hospitality Solutions Inc. May. 2005 – Jan. 2006
Projects:
● Configured and deployed captive portal gateway routers to hotels
● Investigated and remediated a breach of a Linux based kiosk system
● Work with hotel staff at remote hotels to deploy and manage kiosk systems. Responsibilities:
● Work with a software developer to install, test and deploy kiosk systems to hotels. Technical Environment:
Captive Portal Gateway Routers, Desktop hardware upgrades and repairs, Bash scripting, Long Distance collaboration
Education
Diploma in Information Systems Security
Graduated April 2020
Southern Alberta Institute of Technology (SAIT)
Skills Acquired:
Kali Linux, Metasploit, FTK Imager, dd, Dumpit, EnCase, Remnux, SIFT Workstation, Burp Suite, AirCrack-ng, OpenVAS, WebScarab, Windbg, Ghidra, John the Ripper, GDB, Cuckoo Sandbox, C, Bash, PowerShell, Python, Nmap, Wireshark, VMware Workstation, Oracle Virtualbox, Malware Analysis, PCI DSS, Incident Response, IT Governance and Risk
Web Developer Certificate Program
Completed Classes April 2018
Southern Alberta Institute of Technology (SAIT)
Skills Acquired:
HTML, CSS, JavaScript, PHP, Amazon AWS, Google Cloud Platform, WordPress, Apache Diploma in Network Engineering Technology
Graduated April 2002
Southern Alberta Institute of Technology (SAIT)
Skills Acquired:
Windows & Linux System administration, Apache, C, TCP/IP Networking, OSI 7 Layer Model, Ethernet Cabling, VoIP, Desktop Hardware maintenance, Nmap, Wireshark, C, Bash Certifications
● CompTIA A+ (2011 - 2014)
● CompTIA Network+ (2011 - 2014)