Engineer Data

NOUFAL

Abu Dubai

Email: *********@*****.***

Mob: +971-**-*******

Objective

Seeking a position to utilize my skills and abilities in the Information Technology Industry that offers Professional growth while being resourceful and flexible

Professional Summary

• 8+ years of experience in IT in UAE.

• Strong technical background along with the ability to perform business analysis and documentation.

• Expertise in SQL writing stored procedures, triggers, functions.

• Troubleshoot performance problems, fine-tuning of database and Index analysis.

• Experience in designing and preparing customised reports.

• Expert in various data transformation services like Import and Export wizard, Bulk insert.

• Experience in providing application support for Airline Ticketing Software System

• Good knowledge in ERP systems.

• Manage the design, installation & connectivity of network infrastructure

• Knowledge and hands on experience on Virtualization VMware and HyperV

• Depth Knowledge of Windows 2008/2012 Active Directory, DHCP and DNS

• Sound knowledge and hands on experience in WAN protocol like Frame Relay, HDLC and PPPoE, Wi-Fi, Guest-Access, Dyn-DNS, Port-forwarding in Routers and Firewalls, routing protocols (RIP, IGRP, OSPF, EIGRP and BGP), Inter-VLan routing, Multiple VLan tagging.

Educational Qualification

MCA (Master of Computer Applications) in 2007 from University of Calicut, Kerala, India

Bachelor of Science [Computer Science] in 2003 from University of Calicut, Kerala, India

Technical Skills

CCNA Course completed from c-dit Trissur

MCSE Course completed from c-dit Trissur

Software Skills

Languages : Visual Basic, VB.net, C#.net

Databases : MS-Access, MS SQL Server

Assembly Language : 8086

Packages : MS-Office

Web Technologies : ASP.Net, HTML

Work Experience

Working as IT Administrator cum Database System Administrator in Reed Exhibitions, Abu Dhabi since December2017

Responsibilities

Salesforce CRM: Administration, report generation, data importing, dashboard configuration and event configuration, data standards, user management.

Dataforce CRM: Administration, report generation, data importing, dashboard configuration and event configuration, data standards, user management.

Eloqua: Creating e-shots, segments, shared lists, contact data uploads, CDO data uploads, report generation and managing campaigns.

Exact Target: Creating e-shots, mailing list, reports, A/B test and managing campaigns.

Registration System: Data Standards Validation, duplicate check, Weekly report generation with comparisons with previous editions.

Configuring DC & AC, Workgroup, Domain, DNS, DHCP, Telnet & Remote Desktop functionalities in Server.

Routine maintenance, backup and recovery of a database.

Troubleshooting LAN, WAN, PCs, Laptops, Printer, Scanner and Server.

Worked as Technical Support Engineer in Telnet Network Technology, Abu Dhabi which deals Amadeus project, from April 2010 to October 2017

Responsibilities

Installation and configuration of Airline Ticketing Software System “Amadeus” and SQL server.

Trouble shoots the Software and Database issues.

Work with MS-SQL support for bugs and workout solutions to be implemented

Continuously work with database development team to enhance PL/SQL codes for better performance.

Design and implement any reporting requirement as per client requirement.

Understands the business needs and works strictly in compliance with the needs of the business user.

Updating the report formats in the existing system.

Taking regular backups and replications.

Support /Training for users.

Outlook and MS Exchange server installation, configuration, troubleshooting, backup mails and account creation.

Worked as System Administrator in Tandem Solutions Pvt Ltd, Malappuram, India from January 2008 to December 2009

Responsibilities

Maintaining the enterprise server system & network infrastructure.

Installation, configuration & upgrading of Networking and hardware

Manage user interaction through ADS group policies

configure the mailboxes and MS Outlook as required

Skills & Area of Expertise

Expertise in Windows Server 2003 Networking

Good Exposure in the Windows Domain server Concept

Excellent in user interaction through ADS group policies

Knowledge in Email Servers especially in MS Exchange Server

Knowledge of Security Systems and Antivirus Solutions

Backup / Recovery

Troubleshooting LAN, WAN, PCs (Assembled & Branded) and Servers

Router configuration

Worked as Computer Programmer in Kerlon Pvt Ltd, Kozhikode, India which deals in software development and consultancy from January 2007 to December2007

Responsibilities

Develop application using VB

Write stored procedures using SQL

Modify existing software to correct errors, adapt to new hardware and improve performance.

Assist clients with their query regarding applications and resolve the issues.

Personal Skills

Possess highly polished communication, interpersonal, leadership and coaching skills.

Ambitious, Career driven, Innovative and have the ability to stimulate new ideas

Flexible and thrive in atmosphere demanding excellence and string in team building skills.

Personal Information

Religion : Islam

Date of birth : 30th May 1981

Passport Number : M2306726

Nationality : Indian

Visa Status : Employment Visa

Marital Status : Married

Interest : Watching movies and traveling

Driving License

UAE Light Vehicle Driving License

Language Known

English, Malayalam, Arabic (Read &Write)

Reference

Mohammed Shafeer

IT Manager

Reed Exhibitions FZ LLC

Phone: +971-*-***-****

Email: ********.*******@********.**

Contact this candidate