Janela Robles Cañedo
Blk* Lot * Matthew St. Goodwill Homes II Bagbag, Novaliches
Quezon City
************@*****.***
ABOUT ME
Seeking an employment that will allow me to grow professionally, as well as enhance my skills and to build a long-term career in my chosen company.
SKILLS
WORK
SQL SERVER/MY SQL
AGILE DEVELOPMENT
.NET DEVELOPMENT
WEB DEVELOPMENT
JAVA
LINUX
PERSONAL
COMMUNICATION
ORGANIZATION
TEAM PLAYER
CREATIVITY
SOCIAL
FLEXIBLILITY
Janela Cañedo
EXPERIENCE
(2019 – present)
Technical Support Engineer
Refinitiv Philippines
7th Floor, 3 World Square Building, No.22, 1634 Upper McKinley Rd, Taguig, 1630 Metro Manila, Philippines
(2017 – 2019)
Associate Software Engineer
Accenture, PH
23rd/F Uptown Tower 3, 11th Avenue, Bonifacio Global City Taguig-00 PH, Manila, 1634
EDUCATION
(2013– 2017)
Bachelor of Science in Information Technology
Quezon City Polytechnic University
Novaliches, Quezon City, Metro Manila
(2009-2013)
Don Alejandro Roces Sr. Science Technology High School
Middle School
Don A. Roces Ave, Diliman, Quezon City, Metro Manila
(2003-2009)
Cubao Elementary School
Elemantary School
1102 Aurora Blvd, Project 3, Quezon City, Metro Manila
CERTIFICATIONS
70-461: Querying Microsoft SQL Server 2012/2014 (2017)
Accenture Agile Professional Certification (2018)
SEMINARS ATTENDED
Youth Congress on Information Technology 2016 (Y4IT) Seminar
Accenture: TFO Design School UX Training Series: UX Workshop
Job Description
Accenture, Ph. (2017-2019)
Data Cleansing
Creation of scripts to remove duplicate data of agents to prevent possible result of wrong agent’s data
Recalculation of productive time of agents
Data purging
Data restoration
ETL Monitoring
troubleshooting jobs that failed and investigating and providing fix as well
creating scripts that can be automated through ETL Jobs for quick turn around time of generating reports
making sure that all jobs are running on time since this is the jobs that processes data for the client
proactively monitoring alerts (especially regarding failure job alerts)
monitoring of more than a hundred ETL Jobs for clients
Creation of scripts
Create and provide scripts that will be serve as a workaround for any Incident, applies band aid fixes before raising with the Development team for permanent fix
Creation of automatable process/ideas
Experienced in Agile Methodologies, Devops Practices and Application Life Cycle Management
Manages and monitors client’s data (front end to backend)
Coordinates and work hand in hand with multiple team (Client, Support and Development Team) in Supporting the Application
POC on one of the applications we are handling regarding people's data on their productivity
One of the Leads in the Social Teams in our project that facilitates all the meetings/townhalls/social gatherings/events in our project
Handled different projects proactively, one of our projects who have atleast 250 to 300 clients, this project is about agent's productivity data
Refinitiv, PH. (2019 – present)
Investigate and handling L1 and L2 cases and providing initial resolution
Familiarity on the Banking environment
Provide first and second line technical and functional support for a mature, complex FX/MM electronic trading application
Provide basic project management and training for new implementations
Communicate professionally with investment banks' IT and business staff
Use acquired business knowledge to advise on implementation of investment banks' business processes
Research problems thoroughly, test solutions and make recommendations to customers
Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML, FIX and Java