Liza L. Onabia
Jumeirah at Saadiyat Island, PO Box 113244, Abu Dhabi, UAE
Mobile no: +971-**-***-****, Email: ****.******@*****.***
HOUSEKEEPING MANAGER
Bringing expertise in managing daily cleaning and maintenance operations to deliver exceptional guest service and increase financial profitability.
PERFORMANCE HIGHLIGHTS
• Over 13 years’ successful experience in Housekeeping Arena.
• Highly skilled in planning, coordinating and directing all daily activities pertinent to custodial functions.
• Strong leadership acumen; hires, trains, supervises, coaches and counsels housekeeping workers and team members.
• Hands on experience in managing daily systems use and management, cost control and overall productivity.
• Monitors employee performances and works towards further development.
• Profound ability to anticipate guests’ needs and respond appropriately.
• Working knowledge of room’s management systems.
PROFESSIONAL SKILLS
• Excellence in customer services
• Ability to multitask
• Excellent organizational skills
• Excellent written, verbal communication skills and strong Administrative skills
ACCOMPLISHMENTS
• Jumeirah Room Collage Trainor / Trained all new casual staff after the transition.
• Planned and facilitated team member daily meetings.
• Nominated as Unsung HERO – Hotelier Middle East. • Prepared and rendered yearly performance evaluations for housekeepers.
EXPERIENCE:
Jumeirah at Saadiyat Island Resort, Abu Dhabi October 31, 2018 till February 25, 2020
Housekeeping Manager
Jumeirah Creekside Hotel Aug 2013 – October 15, 2018
Head Housekeeper
Media One Hotel Sept 2009 – Sept 2013/ Pre Opening Team
Assistant Manager
The Palace the Old Town, Down Town Burj Dubai Sept 2007 – Sept 2009 / Pre Opening Team
Coordinator / Supervisor
Hilton London Jan 2005 – Jan 2006
Room Attendant
EDUCATION
Bachelor of Science in Commerce
Major in Hotel and Restaurant Management - March 2000
REFERENCE:
Jameel Alhoush Executive Assistant Manager Jumeirah at Saadiyat Island Resort
Virginie Desfontaine Executive Housekeeper Jumeirah at Saadiyat Island Resort
PERSONAL DATA:
Date of Birth April 20, 1977
Place of Birth Olongapo City
Height 5’ 5’’
Sex Female
Citizenship Filipino
Civil Status Single
Religion Church of Christ
Passport No P5740614A
Date Issued Jan. 24, 2018 Date Expire: Jan. 23, 2028