Patrice M. Austin
Weatherford, TX 76086
Phone: 504-***-****
Email: **********@*****.***
Work Experience
Baylor Scott & White Hospital, Fort Worth, TX June 2017-current
PSO Officer
Patrols hospital grounds to detect unauthorized persons or vehicles
Responds to complaints made on campus and ensure facility remains in order
Complete daily briefing reports highlighting incident reports and required tasks
Investigate and collect evidence when necessary for accidents and other safety incidences as needed
Utilize a two-way radio system to communicate with fellow team members.
Louisiana Office of Motor Vehicles, Reserve, LA June 2009-Jan 2017
Compliance Analyst III
Answered phone calls and in-person general questions regarding required documentation
Collected state assessed fees for licenses and reinstatements
Communicated with insurance companies, dealerships and banks on behalf of the customer
Monitored office waiting room to ensure all customers are serviced prior to end of business
Intralox, Harahan, LA Sept 2005-Sept 2008
Order Processor
Performed various administrative duties such as faxing, mailing and emailing documentation to clients
Prepared manifests and ensured proper labels were printed for packaging
Sent completed orders to the designated area
Verified completed orders to check for accuracy
Louisiana Dept of Transportation, Laplace, LA Nov 1989-Sept 2005 Highway Foreman
Assigned daily task to staff and ensure work orders were completed timely
Communicate procedural changes to staff and provided training if needed
Reviewed payroll for all staff
Operated heavy equipment such as gadwall machines and dump trucks
Conducted safety and compliance meetings
Education
East St. John High School, Reserve, LA Aug 1983-May 1986
High school diploma
Skills
Critical Thinker
Cash flow management
Fast learner
Data Entry
Excellent Communication skills
Extremely organized- Great sense of urgency
Well Organized
Licenses/Certifications
Texas Private Security Registration
Expiration: 9/7/2021
Basic Life Support
CDL/Class A
Expiration: 12/19/2022
.