Operations manager
Resume:
Walid Abou Hjayli
Personal
Summary
Operations manager with experience of successfully coordinating the activities of various departments. Comfortable working with people of all levels and having an excellent commercial approach to solving problems and developing business processes. Having proven people management skills, with the ability to manage performance and motivate staff on an individual and team level. Now looking for a new and challenging managerial position, one which will make best use of my existing skills and experience and also further my personal and professional development.
Experience January 2011 – June 2020
MT2 (Mobile Technology Tomorrow) Beirut, Lebanon
Operations Manager
Driving operational improvements, ensuring a tight control on operational costs. Responsible for monitoring and continually improving standards of performance and quality within the operation.
Duties:
Managing a team of approximately 10 employees in a busy work environment.
Negotiating contracts, ensuring that they balance value and risk.
Establish and implement departmental policies, goals, objectives, and procedures.
Creating, managing and analyzing performance data and other information.
Ensuring that capacity and capability are continually planned. Beirut, Lebanon Mobile: 009****-******
Email: *****.**********@*******.*** / *****.**********@*****.*** Facebook: http://www.facebook.com/walid.abouhjayli
Encouraging, identifying and developing best practice strategy.
Producing Operations manuals which define how the business is to be run.
Working closely with the Financial Manager, IT Manager & HR department.
Responsibilities included making schedule & training for all new employees on the software, and making performance assessment.
Manage all the operations with our offices in Baghdad – Iraq & Egypt.
Social media marketing
KEY SKILLS AND COMPETENCIES:
Proven ability to lead, motivate and build successful teams.
Understand all legal, regulatory, information security and compliance requirements.
Proven influencer & negotiator.
Achieving targets in a dynamic and complex business environment.
Team leading & people development skills.
Able to manage and develop a diverse group of highly skilled people.
A pragmatic approach to getting the required results.
Ability to manage operations within budgetary constraints.
Building and maintaining strong and effective relationships with suppliers and customers.
July 2010 – December 2010
Cash TV (Telemidia interactive middle east) Beirut, Lebanon Executive Director
Working as editor for live shows.
Supervised and managed the executive director and Host teams.
Responsible for all live shows.
Coordination with other department for the preparation of all needed elements for the shows.
October 2009 – July 2010
Al Mansour TV
Telemidia interactive middle east Beirut, Lebanon
Executive Director
Working as editor for live shows and News.
Responsible for all live shows.
Coordination with other department for the preparation of all needed elements for the shows.
July 2008 – August 2010
Jaras & Oyoun TV
Telemidia interactive middle east Beirut, Lebanon
Head Of Filtration department in both TV.
Supervisor of the whole department. Responsible for 15+ employees.
Responsibilities included making schedule & training for all new employees on the software, and making performance assessment.
Coordinating with the software engineering company for updates, & improvement of the software.
Control over their performance.
Responsible for the report holding the number of processed SMS & calls in order to calculate the Incentive bonus for each employee. November 2006 – June 2008
Amuzicana TV Beirut, Lebanon
Head Of Executive Directors & Hosts
Supervised and managed the executive director and Host teams in television station.
Trained and maintained a high level of readiness and professionalism among the executive director team by holding training sessions on a by-weekly basis.
New hosts casting and training.
Organizing the schedule for both director and hosts teams, as scheduling the grid of live programs.
Human resource representative for executive directors and hosts team. Salary overview, bonus recommendation, overtime calculation, managing and maintaining a healthy and friendly work environment by solving all problems that occurred within the team.
Executive director.
Started working as an editor for live shows, after intensive training from a Hungarian team.
Responsible for all live shows.
Coordination with other department for the preparation of all needed elements for the shows.
October 2003 – October 2006
Amuzicana Beirut, Lebanon
Supervisor
After 3 month of screening work, I was promoted to be the supervisor of the whole department. Responsible for 30+ employees.
Responsibilities included making schedule & training for all new employees on the software, and making performance assessment.
Coordinating with the software engineering company for updates, & improvement of the software.
Coordination with other supervisors for company rules & regulations, schedule & work process.
Education
2003-2006 Business Administrator / Arab Open University. Personnel
Details
Nationality: Lebanese
Date of birth 01/07/1982
Interests: Computer, Internet, Social media.
Language: Arabic: Mother tongue - French: Good – English: Good Reference
References are available upon request.
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